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Our policies

A policy is a statement of the Council’s position on a matter or issue. It guides the delivery of our services.

Cant find what you're looking for? Try searching our policy directory. 

Policies

Accessibility
Equity and access for people with disabilities policy
Intersection design for people with disabilities
Parks and waterways access policy

Arts and events
Artworks in public places policy
Events policy framework

Consultation
Significance and engagement policy
District scheme change speaking rights policy

Council organisation
Appointment and remuneration of directors
CCHL and subsidiary companies guidelines
Charging for official information
Customer complaints management policy
Customer services standards and principles policy
Property process for disposal of Council property
Unsolicited proposals guidelines
Use of Council logos policy

Development contributions
Development contributions policy
Development contributions rebate policy

Dog control

Dog control policy

Finance and funding
Capital endowment fund policy
Elected member allowances and expenses policy
Revenue and financing policy
Liability management and investment policy

Health
Healthy food and drink policy
Smokefree and vapefree public places policy

Heritage
Conservation covenants for non-heritage properties

International relations
Abolition 2000 resolution for municipalities policy
International Relations Policy Framework
Nuclear weapons and propelled ships policy

Land and building
Dangerous and insanitary buildings policy
Residential red zone land use policy

Licensing and commercial activities
Business improvement district policy
Footpath extensions to expand cafés onto the road
Gambling and TAB venues policy
Grazing licences policy
Leasing council property policy
Public street enclosures policy
Psychoactive products retail locations policy
Trading and events in public places policy

Naming
Naming of reserves and facilities policy
Roads and rights-of-way naming policy

Parks, reserves and cemeteries
Cemeteries handbook
Memorial seats in Council reserves policy
Port Hills reserves future management requirements
Public toilets policy
Rubbish-free parks policy

Rates
Rates inserts policy
Rates postponement policy
Rates remission policy
Rating policy
Rec and sport organisations - rating, ground charges
Māori land: Rates remission and postponement

Roads and footpaths
Footpath battens policy
Footpath berms policy
Pedestrian accessways closure policy
Roading policy
Road stopping policy
Structures on roads policy

Signage
Advertising on bus shelters policy
Public amenity signing policy
Signboards in public places policy

Strengthening communities
Ageing together policy
Children's policy
Community van policy
Early childhood education policy
Housing policy
Residents associations formation and recognition
Social wellbeing policy
Statement of intent policy
Winning women charter policy
Youth policy

Sustainability
Flood intervention policy
Food resilience policy
Procurement policy
Sustainability policy

Transport, parking and drones
Car share policy
Central City Parking Policy
Electric vehicle policy
Heavy vehicle parking in a residential area policy
Remotely piloted aircraft systems (Drones) policy
Suburban parking policy

Trees
Living streets charter policy
Tree Policy

Water and waste
Free waste dumping policy
Water supply pipes installed in private land policy