All alcohol licence holders (including for clubs or special licences) must follow the COVID-19 guidelines(external link).
Agency reporting under COVID-19
The Ministry of Justice (external link)has information about any orders that have been issued under the Epidemic Preparedness (Sale and Supply of Alcohol Act 2012—Licence Application Inquiries) Immediate Modification Order 2020.
This covers questions about any changes government has made to alcohol licensing processes and other general advice for Councils and their DLCs. We are required to follow the advice from the Ministry of Justice provides around legislative timelines and legal requirements.
COVID-19 alert levels
All licence holders (including for clubs or special licences) need to follow the guidance on the COVID-19 website(external link) for each alert level, looking at both gatherings, events, and public venues and workplaces and business sections.
It is your responsibility to ensure you meet the relevant COVID-19 alert level requirements at the time you are operating under your licence.
Class 4 Gaming and COVID-19 information can be found on the DIA website(external link).
Facility owners/managers can still choose to have additional requirements for those using their facilities, regardless of the current alert level. They will specify how you manage your gathering under the relevant alert level at the time of the event.
You should prepare a COVID-19 Management Plan, that is agreeable to the venue owner, while we just need to confirm that you have one in place.
The issuing of a special licence does not confirm event compliance with any Government COVID-19 order requirements, as at the date of the event, for gatherings and sale of alcohol, including for capacity numbers.
It is expected, and your responsibility, to observe any requirements of the Government that apply when operating your event on the day.
If your event is postponed to another date because of COVID-19 restrictions on public gathering size please let us know. The Act allows for a postponement of an event to a new date in some circumstances, meaning we may be able to reissue your special licence for that same event with a new date. We consider postponements requests on a case-by-case basis as some conditions apply.
More information is on our application page.
Reporting suspected breaches by licensed premises
You can register or report a breach at the COVID-19 website(external link).
If you wish to make a complaint about a licensed premises operation under their Alcohol Licence and non-alert level breaches, or about their advertising or promotions please email firstname.lastname@example.org.
If it looks to be an alert level matter we will refer to the police licensing team.