You could get a rates reduction as part of the government's rate rebate scheme, which provides rates assistance to low income earners.
Download and complete a rates rebate application form.
Take your completed application to our of our service desks along with:
An incomplete form may not be accepted.
You can also pick up an application form at one of our service centres(external link), libraries, or by calling us on 03 941 8999 or 0800 800 169.
In 2020/21, the government may pay up to $655 of your rates under the rebate scheme, depending on a combination of your income, the amount of rates you are charged, and the number of dependents you have.
Your income is based on the most recent tax year (i.e. ending 31 March). It includes your spouse's income but does not include the following:
Rating years run from 1 July to the following 30 June each year. You can apply for a rebate at any time during the rating year, but your rebate cannot be back-dated to previous years.
Even if you already get a rebate, you need to re-apply each year. We will send you an application form with your first instalment rates invoice in July. Please allow one week for processing your application prior to your instalment due date.
To qualify for a rates rebate:
Eligibility is based on a calculation, and you may be eligible for some amount even if your income is too high to qualify for a full rebate. The application form has a table showing what level of rebate is available for a range of incomes and rates charges.