Rates reductions, remissions, rebates and relief.

COVID-19 rates update

On 2 April 2020 the Council agreed to a package of measures to help alleviate financial stress faced by many businesses and households in our city as a result of the COVID-19 pandemic.

The package includes offering a rates payment extension of up to six months for eligible ratepayers who are experiencing financial hardship because of the pandemic, and a three month rent holiday for some of the Council's commercial tenants.

You can read more on Newsline or find out more about eligibility and how to apply for a rates payment extension.

Unite Against Covid-19, visit

Rates payment extension

Extend the due date for the next rates instalment by up to six months.

Rates rebate: low income earners

You could get a rates reduction as part of the Government's rate rebate scheme, which provides rates assistance to low income earners.


Let us know if you demolish a building, so we can adjust your Rating Value and rates charges.

Rates postponement

Your rates payments may be postponed if payment would create financial hardship.

Maori Land rates remission & postponement

The Council will remit or postpone rates on Maori Land in some circumstances.

Rates remission: sewer system pumps

If you have had a low pressure pump installed on your property since the 2010/11 Canterbury earthquakes you may be eligible for a rates remission.

Rates remission: community organisations

Rates remissions may be available to properties owned and used by not-for-profit community or sports organisations.

Earthquake damage

Earthquake rates remissions stopped on 1 July 2017. You need to tell us if your property has un-repaired damage that's likely to affect its Rating Valuation.