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Rates payments

How to pay through internet banking

With internet banking and automatic payments you can choose the amount and frequency of rates payments.

Please provide the following information when paying your rates through internet banking:

Particulars: Reference number of the property (this can be found on the top right hand corner of your rates instalment notice and starts with 73)
Code: Your address
Reference: Your name

This information is required to ensure that the payment is credited to the correct rates account. To identify your property's reference number you can search for your rates and valuations.

The reference number belongs to the property so if you sell a property and purchase a new property the reference number needs to be changed for the new property before you next pay rates.

Pay rates annually or by instalment

Rates are assessed annually on each property, payable in four instalments.

Pay online by credit card or debit card

Pay your rates by Visa, MasterCard or debit card.

Pay by phone banking

Pay your rates over the phone.

Pay by cash or Eftpos

You can pay your rates in person at Council Service Centres.

Direct debit

Use the Rates Easypay direct debit payment option to ensure you pay your rates by the payment due date.

Cancel direct debit

Change frequency of direct debit

Add property to direct debit

Transfer an existing direct debit to a new property

Automatic payments and internet banking

With internet banking and automatic payments you can choose the amount and frequency of rates payments.

Overdue rates

It is your responsibility that the full amount of your rates are paid as they fall due. If your rates are overdue, check through your options on this page.

Rates refund request

Request a refund for any rates owed to the property owner.

Transfer rates funds

Use this form to transfer rates funds from one rates account to another.