- Home
- Do it online
- Services
- Back
- Services
- Cemeteries
- Civil Defence
- Dogs
- Graffiti
- Noise control
- Rates and valuations
- Back
- Rates and valuations
- Rates and valuation search
- Rates payment extension
- My rates invoice
- Payments
- Reductions
- Setting rates
- This year's rates
- Setting valuations
- Change of property ownership
- Where the money goes
- Solicitors request for information
- Rubbish, recycling and organics
- Social housing
- Venues for hire
- Water and drainage
- Back
- Water and drainage
- Wastewater
- Water supply
- Stormwater and drainage
- Back
- Stormwater and drainage
- Floor levels
- Land Drainage Recovery Programme
- Stormwater policy and strategy
- Stormwater and your property
- Drainage plans for your property
- Industrial stormwater
- Building near the water and wastewater network
- Three waters advanced asset network map
- Our water use
- Water laboratory
- Consents & Licences
- Back
- Consents & Licences
- Building consents
- Back
- Building consents
- Before you build
- Building consent
- Back
- Building consent
- Apply for a building consent
- Using online services
- Exemption from building consent
- Changes after receiving a building consent
- Avoiding requests for information (RFIs)
- Withdrawing a building consent application
- List of building consents issued
- Building consent authority accreditation
- Building Consent Authority customer complaints policy
- Building consent forms and guides
- Final approvals
- Types of projects
- Back
- Types of projects
- Inside and around your property
- Back
- Inside and around your property
- Minor residential works (internal alterations)
- Solar water heaters
- Minor plumbing and drainage
- Connection to the Council water supply
- Backflow prevention devices
- Solid or liquid fuel burner
- Swimming and spa pools fencing
- Floor level requirements
- Property fencing
- Shade sails, fabric canopies and retractable awnings
- Single residential dwelling and accessory buildings
- Multi-residential, industrial or commercial buildings
- Residential demolition, removal and relocation
- Building on land subject to a natural hazard
- Staged building consents
- Temporary business accommodation
- Alternative accommodation
- Change of use
- Tiny houses
- Building inspections
- Fees and charges - building consents
- Owner's guidance
- Building consent authority accreditation
- Building location certificates
- Business licences and consents
- Back
- Business licences and consents
- Filming
- Signage
- Alcohol
- Back
- Alcohol
- Alcohol Licences
- Manager's certificate
- Timelines and trading days
- Alcohol licence fees
- Objecting to a grant of a licence
- Host responsibility and alcohol promotions
- Supplying food
- Alcohol licence public notification
- Alcohol bans
- Christchurch tri-agency group newsletter
- Alcohol policies
- District Licensing Committee
- Annual Reports to ARLA
- Christchurch Alcohol Action Plan
- Public spaces
- Food
- Hazardous substances
- Hairdressers and barbers
- Temporary road closures
- Psychoactive substances
- Waste
- Easter Sunday trading hours
- Construction requirements
- Back
- Construction requirements
- Construction Standard Specifications (CSS)
- Infrastructure Design Standards (IDS)
- Construction environmental management
- Engineering plan acceptance for three waters assets
- Subscribe to CSS and IDS notifications
- Approved materials list
- Approved contractors
- Tenders and contracts
- Permit to work
- Permit to enter
- Christchurch City Council Benchmarks
- Network Utility Operators
- Authority to access Council owned confined spaces
- Traffic signal operation and design
- Earthquake-prone buildings (EPB)
- Land and zoning
- Development contributions
- Back
- Development contributions
- About development contributions
- Development contributions policy
- Development contributions assessments and charges
- Development contributions rebate schemes
- Estimate of development contributions required
- Reconsideration or objection to assessment
- Development contributions catchment maps
- LIMs and other property services
- Back
- LIMs and other property services
- Land Information Memorandum (LIM)
- Property files
- Ratepayer details and land titles
- Guidance for home buyers and sellers
- Eco design advisor free service
- Project information memorandum
- Pre-application meeting
- Drainage plans for your property
- Aerial photographs of your property
- List of building consents issued
- Weathertight building issues
- Fees & Charges - Regulatory & property information
- Sustainability advice
- Property numbering
- Building Warrant of Fitness
- News and information
- Residential repair and rebuild
- Resource consents
- Back
- Resource consents
- Before you apply
- Resource consent process
- Apply for resource consent
- Subdivision consents
- Residential and housing
- General rules and information
- Forms and guides
- Resource management fees
- Publicly notified resource consents
- Resource consent applications of interest
- Resource consent newsletters
- Resource consents consultants
- Transport
- Back
- Transport
- Bus and ferry
- Carpool
- Cycle Christchurch
- Getting to school
- Getting to work
- Parking
- Traffic updates
- Travel safety
- What's happening
- Back
- What's happening
- Central City transport
- Christchurch motorways
- Lincoln Road improvements
- Main North Road bus lanes
- Major cycle routes
- Riccarton Road upgrade
- Road works
- St Albans, Edgeware and Mairehau transport projects
- Sumner Lyttelton Corridor
- Te Ara Ihutai Christchurch Coastal Pathway
- Traffic count data
- Woolston Village upgrade
- Brougham/Selwyn intersection work
- Working on our roads
- Work in your area
- Environment
- Back
- Environment
- Air quality
- Biodiversity
- Climate change
- Coast
- Edible Christchurch
- Land
- Learning programmes
- Sustainability
- Trees and vegetation
- Water
- Back
- Water
- Coast
- Flooding
- Policy and strategy
- Back
- Policy and strategy
- Flood Intervention Policy
- Marine and River Facilities Bylaw 2008
- Te Wai Ora o Tāne Integrated Water Strategy
- Waterways and Wetlands Asset Management Strategy
- Waterways, Wetlands and Drainage Guide
- Water Supply, Wastewater and Stormwater Bylaw 2014
- Integrated Catchment Management Plan 2008
- The Styx: Vision 2000 - 2040
- Water conservation
- Water restrictions
- Waterways
- Rec & Sport
- Back
- Rec & Sport
- Beaches and boating
- Camping and campervans
- Clubs and activities for older adults
- Explore parks
- Learn to swim
- Pools
- Rec and Sport Centres
- Back
- Rec and Sport Centres
- Graham Condon
- Jellie Park
- Pioneer
- Taiora QEII
- Fitness
- Pools
- Learn to swim
- Memberships and fees
- Timetables
- The Southern Centre: multi-sensory experience
- Activities for kids under 5
- Health and wellbeing
- Future facilities
- Tell us how we're doing
- Recreational cycling
- Sport and recreation projects
- Sports and activities
- Sports grounds and stadiums
- Parks & Gardens
- Back
- Parks & Gardens
- BBQs and picnics
- Christchurch Botanic Gardens
- Events
- Explore parks
- Back
- Explore parks
- Walking track map
- Find a walk
- Dogs in parks
- Multi-day walks
- Port Hills
- Hagley Park and Gardens
- Plains and wetlands
- Beach and coastal
- Banks Peninsula
- Waterways
- Gardens and heritage parks
- Hagley Park
- Learning projects and programmes
- Park bookings
- Photography
- Play in parks
- Regeneration areas
- Volunteer in parks
- Back
- Volunteer in parks
- Volunteer events
- Back
- Volunteer events
- Arbor Day
- Charlesworth Reserve Volunteer Days
- Coastal and beach parks volunteer days
- Halswell Quarry Park planting days
- Travis Wetland Volunteer Days
- Plains and wetlands volunteer days
- Port Hills Reserves volunteer days
- Local parks volunteer days
- West Broken Run Reserve planting days
- Waterways Volunteer Days
- How to volunteer
- Organise a group or community volunteer event
- Volunteer updates
- Weddings
- Culture & Community
- Back
- Culture & Community
- Art and museums
- Central City Christchurch
- Back
- Central City Christchurch
- Explore our Central City
- Explore amazing places
- Back
- Explore amazing places
- Canterbury Earthquake National Memorial
- Christchurch Art Gallery
- Christchurch Town Hall
- Enliven Places
- Graffiti and street art
- Margaret Mahy Playground
- Riverside Market and lanes
- Te Papa Otakaro/Avon River Precinct
- The Arts Centre Te Matatiki Toi Ora
- Tūranga (Central Library)
- Travel easy
- Latest Central City news
- Live here - build your future
- Develop here - build the future
- Watch this space
- Central City progress
- Christchurch City Libraries
- Community awards and ceremonies
- Community funding
- Back
- Community funding
- Funding process
- Business Improvement District Grant Fund
- Christchurch Biodiversity Fund
- Christchurch Creative Communities Scheme
- Community Activation Fund
- Community Board Small Funds
- Community Organisation Loan Scheme
- Computers to the community scheme
- Discretionary Response Fund
- Enliven Places Projects Fund
- Events and festivals funding
- Mayor's Welfare Fund
- Other New Zealand funding
- Red Zones Transitional Use Fund
- Small Sports Events Fund
- Strengthening Communities Fund
- Sustainability Fund
- Youth Development Fund
- Community-led development
- Back
- Community-led development
- Business Improvement District (BID) programme
- Enliven places programme
- Shape your place toolkit
- Social enterprise
- Urban design
- Heritage
- Inclusive Christchurch
- Stats and facts on Christchurch
- Back
- Stats and facts on Christchurch
- Community board and ward profiles
- Facts, stats and figures
- Quality of life survey
- Venues for hire
- Back
- Venues for hire
- Abberley Park Hall
- Aranui Wainoni Community Centre
- Avice Hill Arts & Craft Centre
- Banks Peninsula Council halls
- Fendalton Community Centre
- The Gaiety Akaroa
- Harvard Community Lounge
- Hei Hei Community Centre
- Lyttelton Mt Herbert Community Facility
- Lyttelton Recreation Centre
- Matuku Takotako: Sumner Centre
- North New Brighton Community Centre
- Ōrauwhata: Bishopdale Community Centre
- Parklands Recreation Centre
- Parkview Community Lounge
- Rārākau: Riccarton Centre
- Richmond Cottage
- South New Brighton Community Hall
- St Martins Community Centre
- Te Hāpua: Halswell Centre
- Templeton Community Centre
- Waimairi Road Community Centre
- Woolston Community Library
- Hiring a Council community centre
- Volunteer in your community
- News & Events
- Back
- News & Events
- Newsline
- What's On
- Create an event
- Running an event
- Back
- Running an event
- Event permits
- Event resources
- Event funding
- Conditions for events on public land
- Event workshops
- Community programmes
- Events policy framework
- Central City event venues map
- Back
- Central City event venues map
- Cathedral Square
- City Mall in front of the Bridge of Remembrance
- Cranmer Square
- Entertainment Triangle
- Evolution Square
- Friendship Corner
- Hack Circle
- Kahikatea Common and The Arcade
- Latimer Square
- Margaret Mahy Playground
- Matai Common and Mollett Street
- Park of Remembrance
- Rauora Park
- Scott Statue Reserve
- Special Events Area
- The Terrace
- Vanguard Square
- Victoria Square
- Explore the central city and getting around
- Community events implementation plan
- Volunteer at a Council event
- Composting food packaging at events
- Volunteer at a Council event
- Public notices
- What's On app
- Council
- Back
- Council
- Civic and international relations
- Consultations and submissions
- Elected members
- Future projects
- Back
- Future projects
- Major facilities
- Precincts
- Smart Cities programme
- Community facilities and heritage
- Current construction projects map
- Barrier sites
- Facilities rebuild: Engineering reports
- Council-owned earthquake-prone buildings
- Asbestos surveys of Council facilities
- How the Council works
- Back
- How the Council works
- Our vision
- Back
- Our vision
- Strategic Framework
- Community outcomes
- Strategic priorities
- Back
- Strategic priorities
- Enabling active citizenship and connected communities
- Vibrant, prosperous and sustainable 21st century city
- Climate change leadership
- Approaches to natural hazard risks
- Increasing active, public and shared transport
- Safe, sustainable water supply and waterways
- Progress reports
- Plans, strategies, policies & bylaws
- Elected members
- Council committees
- Governance
- Reporting and monitoring
- Elections
- Back
- Elections
- Central Ward Community Board by-election
- Information for candidates
- Voting and special voting
- How to enrol
- Find your voting area
- Celect mobile app
- Past elections
- Back
- Past elections
- 2020 Mt Herbert by-election
- 2019 local elections candidates
- 2019 local elections results
- 2019 local elections candidate returns
- Election candidates 2013
- Electoral donation returns 2013
- Elections archive 1998-2007
- 2016 local elections results
- 2016 election returns and expenses
- 2016 candidate profiles
- 2018 Lyttelton by-election
- Corporate organisation
- Council controlled organisations
- History
- Privacy statement
- Learning programmes
- Back
- Learning programmes
- Learning Through Action
- Back
- Learning Through Action
- List of programmes
- Back
- List of programmes
- A Waste of Time – Hangaruatia
- All Flushed Out - Heketua, ka heke ki whea?
- Casting Magic with Worms
- Coastal Management - Taku tai, takutai
- Creative and Native - He rerehua, he taketake
- Fertilising for the Future - Ka whakatō te wairākau mō āpōpō
- Forest Explorer - He uri a Tāne
- Freshwater Frolicking - Te whawhewhawhe ki rō waimāori
- Future Proof: Climate Change - Kaitiakitanga
- Have your say - Nāu te kii
- Junior Park Explorers - Ngā Kairangahau Paaka
- Native Nurturing - Manaaki Whenua
- On the Rocks - Te toka tai moana
- Ōtautahi, Our City - Tō tātou taone
- Park Detectives - Titeketiwhi Paaka
- Rocky Road of Discovery - Te ara werowero ki te māramatanga
- Saving the Sand Dunes - Kia ora ai te tāhuahua
- Searching the Shoreline - Te ara rau o Tangaroa
- Watch Your Waste - Kia mataara ki tāu para
- Water for Life - Te wai ora o Tāne
- Wetlands, waders and water boatmen
- What's the Plan Stan?
- Map of programme locations
- Adult:Student ratios
- Eco Canterbury events calendar
- Learning Through Action Podcast
- Christchurch City Libraries
- DogSmart
- Cycle Safe
- Civil Defence Emergency Management
- Crash Bash
- Safe travel to school
- Sustainable Christchurch
- Swimsafe
- Meetings, agendas and minutes
- Plans, strategies, policies and bylaws
- Back
- Plans, strategies, policies and bylaws
- Find a plan, strategy, policy or bylaw
- Plans
- Back
- Plans
- Annual reports
- Area Plans
- Cemeteries Conservation plans
- Cemeteries Master Plan
- Central City Action Plan
- Central City Recovery Plan
- Christchurch Alcohol Action Plan
- Christchurch District Plan
- Christchurch Energy Action Plan
- Community-led planning
- Land Use Recovery Plan (LURP)
- Long Term Plan and Annual Plans
- Back
- Long Term Plan and Annual Plans
- Annual Plan 2020–21
- Fees and charges
- Back
- Fees and charges
- Animal management fees
- Art gallery fees
- Building consent fees
- Cemeteries fees
- City water and waste fees
- Community facilities fees
- Corporate fees
- Development contribution services fees
- District Plan fees
- Economic development fees
- Library fees
- Licensing and registration service fees
- Marine facilities fees
- Official information request fees
- Parking enforcement fees
- Parks and open spaces fees
- Recreation and leisure fees
- Refuse fees
- Regulatory and property information fees
- Resource consent fees
- Street and transport fees
- Water and wastewater fees
- Long Term Plan 2018 to 2028
- Older Plans
- Back
- Older Plans
- Original Draft Annual Plan 2020–21
- 2019-2020 Annual Plan
- Annual Plan 2017/18
- 2016/17 Annual Plan
- 2014/15 Annual Plan
- Three year plan 2013-16
- 2012/13 Annual Plan
- 2011/12 Annual Plan
- 2010/11 Annual Plan
- Amendments to the Long Term Plan 2015-25
- Long Term Plan 2009-2019
- 2008/9 Annual Plan
- 2007/8 Annual Plan
- Lyttelton Port Recovery Plan
- Park Management Plans
- Back
- Park Management Plans
- Botanic Gardens
- Bottle Lake Forest Park
- Brooklands Lagoon/ Te Riu O Te Aika Kawa
- Burnside Park
- Cashmere Spur and Bowenvale Valley Reserves
- Denton Park
- Garden of Tane Scenic Reserve
- Hagley Park
- Hagley Park and Botanic Gardens
- Halswell Quarry Park
- Jellie Park
- Kapuatohe Historic Reserve
- Kyle Park
- Mid-Heathcote River/Opawaho
- Misty Peaks Reserve Management Plan
- Montgomery Spur Reserve
- Ngā Puna Wai & Canterbury Agricultural Park
- Queen Elizabeth II Park
- Rawhiti Domain and Thomson Park
- Seafield Park
- South New Brighton Reserves
- South New Brighton Reserves Development Plan
- Spencer Park
- Stanley Park
- Stoddart Point and Coastal Cliff
- Takapūneke Reserve
- Te Oka Reserve Management Plan
- The Groynes
- Resilient Greater Christchurch
- Suburban Centres Master Plans
- Back
- Suburban Centres Master Plans
- Edgeware Village Master Plan
- Ferry Road Master Plan
- Linwood Village Master Plan
- Lyttelton Master Plan
- Main Road Master Plan
- New Brighton Centre Master Plan
- Selwyn Street Shops Master Plan
- Suburban Centres Programme
- Sumner Village Centre Master Plan
- Sydenham Master Plan
- Waste Management and Minimisation Plan
- Whaka-Ora Healthy Harbour Plan
- Strategies
- Back
- Strategies
- Toi Ō Tautahi - Arts and Creativity Strategy
- Biodiversity Strategy
- Council and Crown earthquake cost sharing
- Christchurch Economic Development Strategy
- Christchurch Visitor Strategy
- Citizen Hub Strategy
- Climate Smart Strategy
- Infrastructure Strategy
- Multicultural Strategy
- Our Heritage, Our Taonga – Heritage Strategy
- Physical Recreation and Sport Strategy
- Port Hills Recreation Strategy
- Public Open Space Strategy
- Safer Christchurch Strategy
- Skateboarding, In-line Skating and BMX Cycling
- Social Housing Strategy
- Strengthening Communities Strategy
- Sustainable Energy Strategy
- Te Wai Ora o Tāne Integrated Water Strategy
- Transport Strategic Plan
- Urban Development Strategy
- Waterways and Wetlands Natural Asset Management
- Policies
- Back
- Policies
- Accessibility
- Arts and events
- Consultation
- Council organisation
- Back
- Council organisation
- Appointment and remuneration of directors
- CCHL and subsidiary companies guidelines
- Charging for official information
- Customer complaints management policy
- Customer services standards and principles policy
- Property process for disposal of Council property
- Unsolicited proposals guidelines
- Use of Council logos policy
- Dangerous and insanitary buildings
- Development contributions
- Dog control
- Finance and funding
- Health
- Heritage
- International relations
- Licensing and commercial activities
- Back
- Licensing and commercial activities
- Business improvement district policy
- Footpath extensions to expand cafés onto the road
- Gambling and TAB venues policy
- Grazing licences policy
- Leasing council property policy
- Public street enclosures policy
- Psychoactive products retail locations policy
- Trading and events in public places policy
- Naming
- Parks, reserves and cemeteries
- Rates
- Roads and footpaths
- Signage
- Strengthening communities
- Sustainability
- Transport, parking and drones
- Trees
- Water and waste
- Bylaws
- Back
- Bylaws
- Alcohol Restrictions in Public Places Bylaw 2018
- Brothels Bylaw 2013
- Cleanfill & Waste Handling Operations Bylaw 2015
- Cemeteries Bylaw 2013
- Cruising and Prohibited Times on Roads Bylaw 2014
- Dog Control Policy and Bylaw 2016
- Freedom Camping Bylaw 2015
- General Bylaw 2008
- Marine, River and Lake Facilities Bylaw 2017
- Parks and Reserves Bylaw 2016
- Public Places Bylaw 2018
- Stock on Roads Bylaw 2017
- Trade Waste Bylaw 2015
- Traffic and Parking Bylaw 2017
- Waste Management Bylaw 2009
- Water Supply, Wastewater and Stormwater Bylaw 2014
- Urban Design
- Request information
- Working with the Council
- COVID-19 Christchurch services update
- Contact us
- Log in
Christchurch drinking water is mainly drawn from aquifers deep underground. The Council has a network of wells, reservoirs, pipes and pump stations. It does regular testing and maintenance in line with the Drinking Water Standards for New Zealand(external link).
Report a water problem
Sign up to receive water outage notifications
Water chlorination
Water chlorination is the process of adding chlorine to the water supply to keep it safe from harmful bacteria. Sodium Hypochlorite is used in Christchurch.
Where our water comes from
Water from underground aquifers is used to supply the Christchurch urban area, Lyttelton, Diamond Harbour and Governors Bay..
Backflow prevention
Information about backflow prevention to stop accidental contamination of our water supply.