The name of the duty manager must always be displayed on the licenced premises when they are working as the duty manager. The duty manager is responsible for compliance with the Sale and Supply of Alcohol Act 2012, the conditions of the licence and the conduct of the premises.
Permanent Duty Managers
If you have just employed a person who already has their manager’s certificate or have a staff member who just gained their managers certificate and you wish to use then regularly or on a permanent basis as a duty manager then you need to complete the Permanent Certificate Holding Manager section of the form.
If you end the employment of a certified manager you must complete the Termination / Cancellation of Existing Manager Appointment section of the form.
If you want to appoint a staff member as a permanent duty manager, but currently who does not hold a managers certificate, you must complete the Temporary Managers section of the form. They must then lodge an application for a manager’s certificate within two working days with the Council’s Alcohol Licensing Team.
If they do not lodge an application their appointment as a temporary manager is null and void. Once they are issued with their new general managers certificate their Duty Manager appointment can then be made a permanent appointment.
There is no need to notify the two organisations if the temporary manager will be in the role for less than 48 hours.
You can appoint an acting manager when the manager is ill, absent or on annual leave for a period of no more than three weeks at any one time and for a maximum accumulated period of six weeks within a 12 month period.
This person does not need to apply for a manager’s certificate.
There is no need to notify the two organisations if the acting manager will be in the role for less than 48 hours.
User Guide for Duty Manager Form
We've created a User Guide [PDF, 135 KB] to assist you with any questions you might have about information to include when completing and submitting a Duty Manager Form. If you still have questions after reading this guide email firstname.lastname@example.org