Community outcomes : Christchurch City Council

Our community outcomes describe how we want Christchurch to be. The outcomes take a whole-of-community view, we can't achieve them by ourselves. It will require collaborating with our communities as well as government and non-government organisations.

The Local Government Act (LGA) sets out the purpose of local government which is to enable local democratic decision-making and action and to promote the social, economic, environmental and cultural wellbeing of communities in the present and for the future.

The LGA also requires us to set community outcomes, identifying what we want to achieve for the community.

These are our community outcomes underpinning the Long Term Plan covering 2024 - 2034. They provide a clear link to the four aspects of wellbeing set out in the LGA. There are further details below on each of the four outcomes.

To see how we are tracking towards meeting our outcomes, visit our Community outcomes monitoring page.

Community outcomes

A collaborative confident city

Our residents have the opportunity to actively participate in community and city life, have a strong sense of belonging and identity, and feel safe.

A green, liveable city

Our neighbourhoods and communities are accessible and well-connected, supporting our goals to reduce emissions, build climate resilience and protect and regenerate the environment, especially our biodiversity, water bodies and tree canopy.

A cultural powerhouse city

Our diverse communities are supported to understand and protect their heritage, pursue their arts, cultural and sporting interests, and contribute to making our city a creative, cultural and events powerhouse.

A thriving prosperous city

Our city is a great place for people, business, and investment where we can all grow our potential, where enterprises are innovative and smart, and where together we raise productivity and reduce emissions.

Previous community outcomes (2021 - 2031)

Resilient communities

Strong sense of community

Our general sense of wellbeing and quality of life often depends on having caring and supportive networks. Good relationships between people in the neighbourhood build a sense of belonging in the community and promote social cohesion.

What this means for our district:

People have a strong sense of belonging and are actively involved in the life of Ōtautahi Christchurch.
Communities are supported to undertake initiatives that make their local area a better place to live and visit.
Vibrant and resilient community and volunteer groups provide support, encourage participation and mobilise resources.
People have strong social networks and someone to turn to in time of need.
Appropriate services are available within local communities.

How are we doing:

Key indicator results	Status
Sense of community In 2022, 68% of survey respondents agreed that it was important to feel a sense of community in their neighbourhood, although only 48% agreed that they did feel a sense of community. This is the lowest proportion experiencing a sense of community in the 20-year time series, which has averaged 53% over this period. Christchurch results are similar to the other larger cities (also averaging 48% in 2022).	Mixed Result
Sense of belonging 73% of Christchurch respondents felt a sense of belonging to the wider Canterbury region. This was the same as the national average, where 73% of respondents felt a sense of belonging to their local region, and within 2% of Wellington and Auckland residents. In terms of feeling a sense of belonging to New Zealand, this was higher at 85% for Christchurch respondents. However, the national average for feeling a sense of belonging to New Zealand was 89%.	Snapshot
Volunteering or unpaid work outside of home The number of people doing unpaid work outside of their homes in Christchurch has fallen from 102,200 to 94,000 between 2006 and 2018. The majority of this was from fewer people helping to look after sick or disabled people (-2500) or children (-6300) who do not live with them. There has been a minor (2%) increase in people doing voluntary work for organisations, groups or marae over this period. Christchurch has the second lowest participation rate (14%) out of the main centres, while Wellington and Dunedin both have the highest at 17%.	Negative result
Data sources: The big cities quality of life survey; Statistics New Zealand, General Social Survey 2016; Statistics New Zealand, Census of population and dwellings.

Active participation in civic life

Cities work best when residents are actively involved in shaping the city of the future. Participation in community initiatives and wider city processes supports wellbeing.

The Council strives to give our diverse communities meaningful opportunities to have their say and contribute to decisions on issues important to them. The Council is committed to continuing to build its governance partnership with Ngāi Tahu Papatipu Rūnanga, based on mutual understanding and respect.

What this means for our district:

- People and organisations are listened to and valued.
- Residents have opportunities to be involved in decisions that are important to them.
- Community-led decision-making complements Council decision-making.
- The Council establishes, maintains and improves opportunities for Māori to participate in decision-making.
- Māori are involved in decision-making from the beginning, in areas of mutual interest, especially in significant decisions relating to the environment, social and economic recovery.

How are we doing:

Key indicator results	Status
Local and central government voting Voter turnout in Christchurch local government elections declined overall from 52% in 1992 to a low of 39% in 2016, a declining trend apparent across all city councils in New Zealand. It has fluctuated over this time, and 2010 saw a brief increase in turnout following the earthquakes, at 52%. Since 2016, turnout has increased to 44% in 2022. Voter turnout in general elections is higher and follows national trends, averaging 82% since 1999.	Mixed Result
Confidence in decision-making Residents' confidence that the council makes decisions in the best interests of the city has been declining, from 58% agreeing in 2004 to 29% in 2022. This trend has also been evident for the 6 cities that have consistently participated in the Quality of Life survey (except for Auckland residents who haven't been asked this question since 2018). In 2022, 38% of Christchurch respondents did not have confidence in council decision-making.	Negative result
Quality of engagement with Ngāi Tahu In 2022 and 2023, iwi and mana whenua reported being satisfied or very satisfied with the level of engagement and opportunities to contribute to decision-making in areas of mutual interest (i.e. the level of service was achieved). Council and Rūnanga engaged in environmental matters, particularly in relation to the use and protection of land and water. Mana whenua continued to support the Council through input to city regeneration projects.	Positive result
Data sources: Department of internal affairs, Local government electoral statistics; The big cities quality of life survey; Christchurch City Council, annual reporting.

Safe and healthy communities

The Council has wide-ranging responsibilities for keeping our communities safe and healthy in both our built and natural environment.

Community and individual safety have many dimensions, including feeling safe from crime. Safe communities can give people a sense of belonging and being valued.

There are also many dimensions to community and individual health and wellbeing (physical, social, spiritual, mental and emotional).

Partnership and collaboration with government and community organisations are critical to supporting healthy people and communities.

Local leadership at every level and strong community networks are key elements in safe communities and they are also crucial to building community resilience.

The city needs to be well prepared for natural hazards and other shocks and stressors. Working with residents to develop planning responses that are appropriate to each community is essential for helping us prepare for future challenges.

What this means for our district:

- Ōtautahi - Christchurch has a safe and healthy built and natural environment.
- Council services support and enable good public health.
- People feel safe in their homes, neighbourhoods and the central city.
- Community facilities and public places are safe, healthy, and welcoming.
- People have active and healthy lifestyles.
- The city is well-prepared for future challenges.
- Our resilient communities have a good understanding of the city’s natural hazard risks.
- Our resilient communities help us to respond to and recover from shocks and stressors.

How are we doing:

Key indicator results	Status
People feel safe in their homes, neighbourhoods and central city Feelings of safety in Christchurch's central city after dark have fluctuated in recent years, falling from a high of 44% in 2020 to 37% in 2022. In 2022 this was slightly lower than the national average of 39%. Between 2000 and 2020 (when this question was last asked), an average of 92% of Christchurch respondents felt safe in their homes after dark, the same as the national average. 61% of people felt safe walking alone in their neighbourhood after dark in 2020 (compared with 66% in 2018); the second lowest for the main centres in 2020.	Mixed Result
Notifiable diseases Campylobacteriosis is the most common notifiable disease in the Canterbury DHB area. Following a peak in 2012 of 225 cases per 100,000 people (possibly due to post-earthquake conditions), there has been a gradual decline to around 100 cases per 100,000 in 2021. Cases per 100,000 have also generally declined following the earthquakes, particularly since 2019, for Cryptosporidiosis, Giardiasis and Salmonellosis. Rates for Yersiniosis increased following the earthquakes but have consecutively fallen in the last 3 years to 21 per 100,000.	Positive result
Wastewater overflow events In the year to June 2023, there were 0.16 dry weather overflows from wastewater systems per 1,000 connected properties. This is the lowest in the time series beginning in 2016, after peaking at 0.63 per 1,000 in 2017 and 2018. A wastewater overflow is when wastewater flows out from the pipes or manholes that it is usually contained within and into a stream, river or sea.	Positive result
Frequency of physical activity Since 2006, the number of days per week that people do physical activity has been declining. The proportion of those who do physical activity at least 3 times per week fell from 83% to 69% in 2022. The proportion of people doing no physical activity throughout the week reached 10% in 2022. However, compared with the other large cities, Christchurch people are more active except for Dunedin (also 69% at least 3 times per week). The average number of days of physical activity per resident has declined from 4.8 days per week in 2006 to 3.8 in 2022.	Negative result
Experience of discrimination In 2022, 10% of respondents to the Quality of Life survey had experienced discrimination in the past 3 months because of their ethnicity, slightly lower than the big-cities average of 11%. Discrimination based on their gender was reported by 12% of Christchurch respondents, higher than the big-cities average of 8%. Around 10% of respondents had experienced discrimination because of their age, higher than the big-cities average of 8%. Other forms of discrimination reported related to health (8%), religious beliefs (3%) and sexual orientation (4%).	Mixed Result
Households prepared for emergencies Between 2018 and 2024, overall household preparedness for natural disasters and emergencies fell from 71% to 56%. Having enough food for three days and securing household items were the most common forms of preparedness, at 71% and 58% respectively in 2024. Half of all households had enough water for three days, down from 70% in 2018, while less than half of households (43%) had an up-to-date emergency plan.	Negative result
Data sources: The big cities quality of life survey; Canterbury District Health Board, Notifiable disease information; Christchurch City Council, Three waters unit; Christchurch City Council, General service satisfaction survey.

Celebration of our identity through arts, culture, heritage, sport and recreation

Being able to participate in the arts, cultural or heritage activities, and/or sports and recreation is very important to individual and community wellbeing.

Our individual and collective sense of identity and belonging is enhanced by participating in and enjoying these activities, which build connections with other people and places.

The Council has a leadership role in making Ōtautahi-Christchurch a city where diversity is welcomed and celebrated. The Council is also committed to a partnership relationship with Ngāi Tahu Papatipu Rūnanga which recognises that they are mana whenua for the Ōtautahi - Christchurch district.

As mana whenua, Ngāi Tahu has the longest association with many places and resources in the district, including settlements, transport routes, gardens, urupā (burial grounds), and places of importance for mahinga kai (food and resources).

What this means for our district:

Ōtautahi - Christchurch is an inclusive multicultural and multilingual city that honours Te Tiriti o Waitangi – a city where all people belong.
We recognise that Ngāi Tahu Papatipu Rūnanga are mana whenua for the Ōtautahi - Christchurch district.
We value diversity and treat all groups and cultures with respect.
Everyone feels welcome in the city and has a place or an activity where they can be themselves.
Our heritage is a taonga and should be collectively valued and protected, celebrated and shared.
Sites and places of cultural significance are respected and preserved.
Arts, cultural, sporting and recreational opportunities are available to all our communities.

How are we doing:

Key indicator results	Status
Communities feel safe and welcome In 2021, 27% of respondents to the Life in Christchurch survey agreed or strongly agreed that Christchurch is a city where all communities and people feel safe and welcome, compared to 40% in 2018. Māori respondents were the least likely to agree that the city feels safe and welcoming for all communities.	Negative result
Participation in selected activities related to Māori culture The 2018 Te Kupenga survey of Māori wellbeing found that participation in Māori cultural activities and practices by respondents of Māori ethnicity and/or descent was generally lower in Canterbury compared to the national average. The most common reported practice was using a Māori greeting, at 82% (90% nationally), followed by discussing or exploring whakapapa (55%, compared to 60% nationally). Around half of respondents had sung or performed a Māori song, haka or mihi and/or had worn Māori jewellery.	Snapshot
Te reo Māori speakers Around 7,800 people in Christchurch could have a conversation about a lot of everyday things in te reo Māori in 2018. This equated to 2.1% of the city's population, which was lower than the national average of 4%. Nationally and locally, the number of te reo speakers fell between 2001 and 2013. Since 2013, the number of speakers increased by 1,900 (32%) in Christchurch and 37,600 (25%) nationally. The 2018 Te Kupenga survey found that lower proportions of Māori in Canterbury could read, write, speak or understand te reo Māori than Māori nationwide.	Mixed Result
Ability to express identity In 2022, 66% of Christchurch respondents reported it was easy or very easy to be themselves in New Zealand. This fell from 79% in 2018 and 2019. Neighbouring Selwyn and Waimakariri districts also experienced a similar decrease over the same period, although generally have a slightly higher proportion (than Christchurch) who reported it was easy or very easy.	Positive result
Diversity of Council's collections and how they represent community diversity Around 20% of artworks in the Christchurch Art Gallery's collection are by female artists, a consistent trend over the last 20 years. Since pre-2000, artworks by Māori artists have increased from 105 to 301 in 2020 (187%), with 42 works by artists belonging to Ngāi Tahu. Artworks by Pasifika artists have increased from 10 to 44 (340%), with around half from Samoan artists. Works by New Zealand artists make up 58% of the collection (up from 52% pre-2000), while British and European artists' works have declined from 35% to 27% over the same period.	Mixed Result
Perceptions of heritage and taonga Just under half of respondents to the 2021 Life in Christchurch survey (47%) agreed that the city's heritage and taonga are accessible to all, slightly lower than in 2018 (49%). Around 40% to 42% of respondents agreed that our heritage and taonga are shared and celebrated, and include, respect and celebrate the diversity of the city. Māori and MELAA (Middle Eastern, Latin American and African) respondents were amongst the least likely to agree with these statements (although the number of non-European ethnicity respondents is relatively low).	Negative result
Attitudes to neighbourhood diversity Between 80-90% of Christchurch respondents to the 2016 General Social survey would be comfortable or very comfortable having a neighbour who had a different ethnicity (87%), religion (85%), sexual preference (84%), disability (82%) or language (81%). These were all generally slightly lower than the national average. Just over half (56%) would be comfortable with a neighbour who had a mental illness, slightly higher than for all of New Zealand (53%).	Snapshot
Does lifestyle and cultural diversity make the city a better place? In 2020, 66% of respondents to the Quality of Life survey thought increasing numbers of people with different lifestyles and cultures from different countries made the city a better or much better place. This has increased overall from 52% in 2004 and was similar to the 2020 national average. This question was not asked in 2022.	Positive result
Data sources: Christchurch City Council, Life in Christchurch survey; Statistics New Zealand, Te Kupenga 2018; Statistics New Zealand, Census of Population and Dwellings; Canterbury District Health Board, Canterbury wellbeing survey; Christchurch City Council, Christchurch Art Gallery acquisitions database; Statistics New Zealand, General Social Survey 2016; The big cities quality of life survey.

Valuing the voices of all cultures and ages (including children)

The Council’s vision for the city is that Ōtautahi - Christchurch is a city of opportunity for all, open to new ideas, new people and new ways of doing things. We want to be an inclusive, connected city.

It is important for the Council to take an inter-generational approach to issues, prioritising the social, economic, environmental and cultural wellbeing of the community now and into the future.

What this means for our district:

Ōtautahi - Christchurch has resilient, inclusive communities that build positive relationships, enhance understanding of human rights, and resist discrimination and racism.
All communities have equitable access to Council services and resources, and their voices are heard and valued.
There are tailored opportunities for diverse communities to have their say and to shape decision-making on issues they care about.
Barriers to participation are identified and removed, especially for under-represented communities.
Our children and young people have opportunities to be heard, and their views are valued.
The needs of current and future generations are taken into account in city decision-making.

How are we doing:

Key indicator results	Status
Diversity of people standing for local governance positions The proportion of Christchurch city councillor candidates standing for election who were women was 36% in 2022, the same as the national average (for city and district councils). The Christchurch proportion has fluctuated from over 40% in 2013 to 15% in 2019. Of the candidates seeking a community board member position in Christchurch, 38% were women in 2022. This was lower than the national average (46%) and slightly down from the previous three elections.	Mixed Result
Diversity of elected representation In 2022, 31% of Christchurch's elected city councillors were women. This has increased from a low of 23% in 2013, while prior to the earthquakes over half of the council consisted of women. Nationally, the proportion of women councillors in 2022 was 37%. Women made up 43% of elected community board members in 2022, similar to the national average, but lower than in 2013 and 2016 when over half of the members were women.	Mixed Result
The proportion of people voting in local and general elections by age and ethnicity City-wide, 80% of enrolled voters voted in the 2023 general election. A higher proportion of people of non-Māori descent voted (81%) compared to those of Māori descent (76%). This difference in voting patterns has averaged 5% since 2014. Voting turnout generally increases with age for both Māori and non-Māori, although younger Māori were less likely to vote than younger non-Māori. Of those enrolled aged under 25 years, 79% with Māori descent voted compared with 84% of non-Māori.	Mixed Result
Data sources: Department of Internal Affairs, Local government electoral statistics; Electoral Commission, General Election Results

Liveable city

Vibrant and thriving city centre

For Ōtautahi-Christchurch to thrive and prosper as a modern, sustainable, 21st-century city, it is vital that the central city is an attractive destination for people to visit, work and live.

What this means for our district:

We have a central city which is:

the thriving centre of an international city.
a vibrant people-focused place - day and night.
a community with growing, liveable central city neighbourhoods.
a place where residents and visitors enjoy being.

How are we doing:

View our Central City progress dashboards, which cover a range of topics including population, employment, visitors, spending patterns, and perceptions of safety, amenity and community.

Sustainable suburban and rural centres

A network of strong district and neighbourhood centres provides accessible services and facilities for communities and can be focal points for local economic activity. As places for people, they are well-designed, accessible and safe.

What this means for our district:

People can meet most of their regular and everyday needs nearby.
Our centres maintain a good mix of social and economic uses around which new business investment is attracted.
People choose to spend time in their local centres, encouraging social interaction and participation that strengthens the community identity.
Communities and local businesses are encouraged to take leadership in building community loyalty to what’s on offer in local centres.

How are we doing:

Key indicator results	Status
Spending Electronic card spending at 46 key centres was relatively stable between 2017 and 2019, averaging $3.2 billion per year. It has since increased to $3.5B in the year ending June 2022. For the 10 main centres (as well as Lyttelton and Akaroa) where annual data is available, spending declined annually from 2016 to 2020. In 2020 the Covid-19 lockdown initially caused a sharp decline in spending to $1.65B, before recovering and increasing annually to $2.08B for 2023. All 12 centres had annual growth classed as stable or grown since 2021.	Positive result
Vacant building frontages In January / February 2023, around 10% of buildings across the city's 46 suburban centres were vacant. This has fallen back to pre-2020 levels, after peaking at 12% in 2020 and 2021. In 2023, vacancy rates differed across the city's suburban centres, ranging from 0% in 12 centres to around 33% in three centres.	Mixed Result
Retail, hospitality and service employment At February 2023 there were 32,000 people employed in hospitality, retail, and service industries located in suburban centres. 47% of these people worked in the smaller neighbourhood centres. Since 2010 (pre-earthquakes), suburban employment in these industries has increased by 27% or 6900 employees. Since 2001, suburban centre employment has grown by 59%, with large format centres increasing by 200%. On average, 82% of centres have been stable or growing for each annual period since 2012.	Positive result
Data sources: Marketview, electronic card spending data; Christchurch City Council, Groundfloor activity survey; Statistics New Zealand, Business demography.

A well-connected and accessible city promoting active and public transport

Our transport system supports community wellbeing and the liveability of the city and needs to be able to adapt to do this.

The transport system must enable participation in economic and social opportunities; protect people from harm; support economic activity and be able to transition to low carbon transport options.

Active and public transport modes benefit Ōtautahi-Christchurch through reduced congestion and energy dependence, reducing demand for new roads and parking, and enhanced health and wellbeing through increased physical activity and greater social interaction.

What this means for our district:

Our transport network is reliable, safe and agile – able to adapt to and accommodate technological change, plus different and changing types of transport.
An increased proportion of journeys are made by active, public, or shared transport.
Residents have equitable access to public transport and cycleways across the city.
Everyone can move around the city more safely.
C02 emissions from transport are reduced.

How are we doing:

Key indicator results	Status
Public transport trips Between June 2000 and June 2010, bus trips in greater Christchurch increased from 9.6 million to 17.2 million, before the earthquakes saw a drop to 11.2 million in 2012. Between 2013 and 2019, trip numbers were fairly stable, averaging 13.7 million, before COVID-19 lockdowns and increased working and studying from home saw annual trips fall to 8.8 million in 2022. In 2023, trips increased to 11.6 million. Annual trips per resident in greater Christchurch declined annually between 2015 and 2022 (from 30 per person to 16) but increased to 21 per person in 2023.	Mixed result
Cycle trips In the year to December 2023, 4 million cyclists were counted by the Council's cycle counters on major cycleways and other main cycle routes in the city. Compared with 2022, this was a 5.2% increase (almost 200,000 more). The Covid19 lockdown periods resulted in increased cyclist activity, which has since continued to increase annually.	Positive result
Travel to work by active, public transport or shared vehicles 33,700 people in 2018 usually travelled to work by active means, public transport or as a passenger in a vehicle. This is an increase of 9% since 2006. Of these workers, 19,000 usually cycled or walked/jogged to work, compared with 17,100 in 2006; a 10% increase. Workers travelling by public transport increased by 16%, from 7300 in 2006 to 8400 in 2018. However, nationally public transport use doubled over the same period. The proportion of people using these modes in Christchurch (16.9%) is slightly lower than the national average of 17.6%.	Mixed Result
Travel to education by active, public transport or shared vehicles 46,000 or 52% of students drove or were driven to their place of education (school, polytechnic, university etc) in 2018. This is 2% higher than the national average. 42% of students walked/jogged, cycled or took public transport, 1% lower than the national average. A greater proportion of Christchurch students cycled or walked/jogged (30% compared with 24% nationally), and fewer took public transport (11% compared with 19% nationally).	Snapshot
Greenhouse gas emissions from road transport In 2023, carbon dioxide equivalent (CO2-e) emissions from on-road and off-road transport sources totalled 1.08 million tonnes of CO2-e. This is 3% higher than in 2019, with fluctuations each year (for example the Covid-19 lockdowns resulted in a low of 1.01 million tonnes CO2-e during the 5 year period). Emissions from on-road transport sources have remained stable since 2019 (less than 0.1% change), whereas emissions from off-road transport sources increased by 3% over the same period.	Negative result
Serious injuries and deaths for vulnerable road users In the 5 years to June 2023, the average annual rate of fatalities and serious injuries for vulnerable users (cyclists and pedestrians) was 13 per 100,000 residents. This has been declining from over 19 per 100,000 residents in the years between June 2011 to 2014. In the year to June 2023, 50 vulnerable road users were killed or seriously injured on Christchurch roads. 86% of these occurred on Christchurch City Council-controlled roads in the city, with the remainder occurring on NZTA-controlled roads.	Positive result
Data sources: Environment Canterbury, Bus patronage statistics; Christchurch City Council, Cycle counters; Statistics New Zealand, Census of Population and Dwellings; Christchurch City Council, Fuel tax data and NZTA, Vehicle kilometres travelled; NZTA, Road crash statistics.

Sufficient supply of, and access to, a range of housing

Housing is a key building block for individual and community wellbeing. Well-designed maintained and located housing will improve social, economic, environmental and cultural wellbeing in the city.

The Council recognises that access to good quality housing is a basic human right.

What this means for our district:

The city has a housing supply that can meet the diverse needs of current and future residents.
New and existing homes are secure, accessible, safe, efficient and healthy and include affordable options.
Well-designed homes and neighbourhoods provide a high quality of life for residents.

How are we doing:

Key indicator results	Status
Housing affordability Between 2013 and 2019, the ability of households to save for a house deposit experienced little change, as house prices increased at a similar rate to incomes. Following COVID-19, affordability worsened as house sale prices increased faster than incomes. Compared with December 2013, affordability in Christchurch fell by 26% in December 2021. It has since improved slightly. Rental affordability has improved overall since 2013 when rental housing was in low supply following the earthquakes. Compared with December 2013, rental affordability improved by 13%.	Mixed Result
Home loan affordability At April 2024, a first time home buyer household in Christchurch would need to spend 33% of their income to service a mortgage. This averaged 21% between 2014 and 2021. From 2021 onwards, affordability levels worsened. At April 2024, compared with other cities, Christchurch and Dunedin were the most affordable main centres in New Zealand for home loans, with Auckland and Queenstown being the least affordable.	Negative result
Houses with issues with damp and mould 19% of Christchurch homes were reported to have problems with dampness and mould in the 2020 Quality of Life survey. This has improved from 22% in the previous two surveys. The average for New Zealand's big cities was 25% in 2020. This question was not asked in 2022. The 2018 Census records 15,200 dwellings with problems with mould and dampness in Christchurch (12%). This is better than the average for New Zealand of 17%. Auckland and Wellington are higher at 21% and 18% respectively.	Mixed Result
Affordability of housing costs 47% of Christchurch respondents to the 2022 Quality of Life survey reported their housing costs - rent or mortgage, rates, insurance and maintenance - were affordable. This was down from 59% in 2020. Along with Dunedin, Christchurch has the highest level of reported affordability out of the 6 big cities consistently surveyed, which collectively averaged 38% in 2022.	Mixed Result
Range of housing types In 2018 there were 88,000 owner-occupied dwellings (64%) and 50,500 rented dwellings (36%). The proportion of rented dwellings has increased from 32% in 2001. Dwellings with 3-4 bedrooms have made up around two thirds of all dwellings since 2001, and are overwhelmingly owner-occupied. Dwellings with 1-2 bedrooms make up 30% of dwelling stock, and have increasingly become more likely to be rented than owner-occupied.	Mixed Result
Households in public housing Public housing providers such as Kāinga Ora, local government or community housing providers supply housing to those households who struggle to find housing in the open market. Since 2006, these providers have contributed between 17% and 19% of the rental housing supply in Christchurch. This totalled 8250 dwellings in 2018, an increase of 2000 (31%) from 2013.	Positive result
Data sources: Ministry of Housing and Urban Development, Household affordability experimental measures; Interest.co.nz, Home loan affordability report; The big cities quality of life survey and Statistics New Zealand, Census of Population and Dwellings; The big cities quality of life survey; Statistics New Zealand, Census of Population and Dwellings.

21st-century garden city we are proud to live in

Ōtautahi-Christchurch has a proud history as New Zealand’s Garden City.

In the 21st century, we are finding new ways to express this identity, as our regeneration produces new greenspaces and we explore more sustainable approaches to city living.

Having good access to nature and green spaces provides many benefits. Maintaining access to gardens, parks, trees and open spaces is becoming more important as we accommodate more people and businesses in less space.

What this means for our district:

The community values and actively cares for our green spaces, which in turn provide many benefits to the community.
Opportunities for growing and gathering food, community gardening, and buying locally are available to our communities.
Our homes, neighbourhoods and commercial areas incorporate vegetation and open spaces.
People have equitable access to open and green spaces across the city and district.

How are we doing:

Key indicator results	Status
Christchurch is a great place to live Christchurch residents' rating of whether the city is a great place to live increased from 64% agreeing or strongly agreeing in 2012 to 81% in 2022, which is likely to reflect city improvements following the earthquake rebuild. This compares with the average for the 6 big cities, which has stayed fairly static over the same period, averaging 79%. Christchurch respondents had the second highest proportion of residents agreeing out of the main cities (which collectively averaged 77% in 2022), after Dunedin (85%).	Positive result
Christchurch is attractive to visitors Overall visitor experience for Christchurch was measured annually between 2014 and 2018, using a rating between 0 and 10 (where 0 = not at all satisfied; 10 = extremely satisfied). Christchurch measured 8.6 for both Australian and New Zealand domestic visitors in 2018, slightly higher than the average for the surveys from 2014 to 2016 of 8.4 and 8.5 for Australian and New Zealand visitors respectively. International visitors rated the city slightly lower at 8.4 in 2018, compared with an average of 8.2 since 2014.	Positive result
Urban tree cover In 2018/19, Christchurch (excluding Banks Peninsula) had 6000 ha of tree cover in both public and private areas. This is around 13.6% of the total urban area, down from 6740 ha (15.6% cover) in 2015/16. Tree loss largely occurred in the plantation forests and as a result of the 2017 Port Hills fire. Importantly, many of these areas will or have been replanted (and the species were too short to be captured in the latest survey). There was a 13% decrease in cover on privately owned land (660 ha) and an 11% decrease (48 ha) on street catchments.	Mixed Result
Data sources: The big cities quality of life survey; ChristchurchNZ, Visitor experience survey; Christchurch City Council, Urban tree cover study.

Healthy environment

Healthy water bodies

Water is a taonga, of fundamental importance to the life of the community and crucial to the health of the environment in which the community lives.

The health of our water will be a key factor in setting the course for our environmental, social, cultural and economic wellbeing, now and into the future.

Healthy water, from the source to the sea, is of critical importance to Ngāi Tahu, fundamental for the sustenance of Ngāi Tahu culture and spirituality. Water is woven deep into the Ngāi Tahu identity.

What this means for our district:

Water is cared for in a sustainable and integrated way and in partnership with Papatipu Rūnanga and Te Rūnanga o Ngāi Tahu, in line with the principle of kaitiakitanga.
Water quality and ecosystems are protected and enhanced.
Our waterways support diverse and abundant mahinga kai.

How are we doing:

Key indicator results	Status
Water quality index In 2022, 14% of the 43 monitoring sites recorded had a water quality index (WQI) classed as good, with none classed as very good. In the previous year (2021), 34% of sites were classed as good or very good. Those classed as fair doubled from 21% to 42%, while those classed as poor remained at around 44%. Of the seven catchments, two were classed as poor, three as fair, one as good, and one had insufficient data. In terms of 5-year WQI trends, the Ōtākaro-Avon River catchment had a significant decrease, with the rest showing no significant trend.	Mixed Result
Ihutai-Avon Heathcote Estuary water quality index 27% of sites in the Ihutai- Avon Heathcote Estuary in 2020 were classed as good or very good, while 55% were poor or very poor. This is within 5% of the average since 2014. However, the water quality at sites in the estuary has fluctuated considerably during this period, from 82% poor or very poor in 2017 to 45% good or very good in 2014. On average, over 50% of sites have had poor or very poor water quality in this period. ECAN noted the decline in water quality measured in 2017 may be explained by high rainfall events prior to sampling on 7 occasions.	Negative Result
Lake water quality – trophic level index Te Waihora-Lake Ellesmere and Te Roto o Wairewa-Lake Forsyth have very poor water quality and are considered supertrophic. This means the Trophic Level Index (TLI) is greater than 5, and the lake is saturated in phosphorus and nitrogen. Te Roto o Wairewa-Lake Forsyth has gradually improved from over 7 in 2010, however, it is still classed as very poor with a TLI of 5.9 in 2022. There has been little overall change in Te Waihora- Lake Ellesmere, with the 2022 TLI (7.1) higher than its average since 2007 (6.8).	Negative Result
Data sources: Christchurch City Council, Waterway quality monitoring, Environment Canterbury, Ihutai-Avon Heathcote Estuary water quality monitoring; Environment Canterbury, Water quality data (reported on LAWA website).

High-quality drinking water

Access to clean drinking water is fundamental to wellbeing – everyone needs to have access to clean water that is safe to drink.

The long-term impacts of climate change are likely to affect the availability of water and demand on public water supplies.

This is directly in line with the healthy water outcome and Papatipu Rūnanga Ngāi Tahu is committed to providing high-quality drinking water to all communities.

What this means for our district:

The Council aims to deliver safe drinking water to its residents without the need for residual disinfection such as chlorination.
Our high-quality drinking water is used appropriately, to ensure the long-term availability of existing water sources.
We protect our high-quality groundwater supplies from potential sources of contamination.
Christchurch residents value their high-quality drinking water.

How are we doing:

Key indicator results	Status
Compliance with the Health Act 1956 and Drinking water standards For each of the last four years since 2020, Council has met requirements to have 100% of all customers connected to water supply zones with an up to date water safety plan. Prior to Taumata Arowai becoming the water regulator for New Zealand in 2021, 100% of the city's serviced population received drinking water from supplies that complied with the Health Act in that year. Monitoring requirements and rules have since changed, replacing the previous standards.	Positive Result
Population supplied that meets Bacteria or Protozoa guidelines In the last four years, the Council has not met its level of service targets for protozoa compliance with national standards. In 2020, the Council did achieve the bacterial compliance standard target but has not met it for the last three years. Note monitoring requirements, rules and reporting requirements have changed since Taumata Arowai became the national regulator, replacing the previous standards.	Negative Result
Data sources: Christchurch City Council, Water supply compliance monitoring

Unique landscapes and indigenous biodiversity are valued and stewardship exercised

The city and district have unique environments and habitats that are nationally, internationally and culturally significant. The Resource Management Act entrusts us with responsibilities to maintain and protect our unique landscapes and indigenous biodiversity.

The natural environment is important to both physical and psychological wellbeing, so actions that promote and protect our environment also support wellbeing. In turn, people and communities with strong wellbeing also tend to be environmentally responsible in their behaviour.

We support community ownership of and action to protect their local environment.

What this means for our district:

We exercise kaitiakitanga / stewardship in ensuring that our unique landscapes and indigenous biodiversity are protected and enhanced for future generations.
Mana whenua maintain their association with landscapes and places that are important to them.
People feel a connection with and responsibility towards the natural environment.

How are we doing:

Key indicator results	Status
Indigenous vegetation protected Around 5,700 hectares (35%) of indigenous vegetation in threatened environments had some legal protection in 2021; an increase from 32.5% in 2010 (5,300 hectares). In 2021, 99% of threatened indigenous vegetation cover was in environments which had more than 70% of the original cover cleared and/or less than 20% of land protected. The majority of protected indigenous vegetation is in public ownership (2,500 ha in 2021), with increases in the amount of protected indigenous vegetation held in conservation trusts and QEII covenants since 2010.	Mixed Result
Indigenous vegetation Between 1996-2018, there was a net gain of just over 200 hectares (ha) of indigenous vegetation in the city and Banks Peninsula (equivalent to Hagley Park and Canterbury Agricultural Park combined). There were net gains in indigenous forest cover (9,250 to 9,350 ha), indigenous scrub/ shrubland (6,010 to 6,100 ha) and natural bare/ lightly vegetated surfaces (1,005 to 1,075 ha). There was an overall decrease (50 ha) in other herbaceous vegetation, and no change in tussock grassland. Over half of the net gain in indigenous vegetation was between 2001-2008.	Positive result
Landcover change in areas of significant landscape character Between 1996-2018, areas classed by the District Plan as 'outstanding natural landscapes' had a 2.6% change in land cover type. This was largely due to 325 hectares (ha) of agricultural land being converted into exotic scrub and exotic forest. 'Rural amenity landscapes' had a 2.5% change in land cover and also lost a large amount of agricultural cover to exotic forests. Landscapes classed as having 'significant features' saw land changed from agricultural to urban (approximately 10 ha). Throughout the city, there were small net gains in indigenous plantings.	Mixed Result
Abundance of key indigenous bird species The korimako/bellbird and kererū/NZ pigeon have shown encouraging increases between 2004 and 2020, with the korimako increasing from 21 to 82, and the kererū from 18 to 40. The spotted shag has halved in nest numbers from over 22,000 in 1996 to around 8,500 in 2020. The variable oystercatcher at Ihutai/Avon-Heathcote estuary appears to have declined in number since 2008; however, Council ecologists note this species has spread elsewhere throughout Christchurch e.g. Banks Peninsula.	Mixed Result
Number of plant and animal species in the city by conservation status The 2018 revision of New Zealand’s threatened plant species identifies approximately 138 nationally threatened and at-risk plant species found within the Christchurch district, including several endangered species that are only found in the district. Around 20% of these plant species are classed as nationally critical or nationally endangered. A large proportion (44%) of threatened and at-risk plants in the Christchurch district occur in ‘seral’ habitats (grasslands (18%), shrublands (12%) and second-growth forests (14%)).	Snapshot
Data sources: Manaaki Whenua – Landcare Research (Landcover database v5 and Threatened environment classification 2012) and Christchurch City Council (Valuation data, GIS layers); Manaaki Whenua – Landcare Research, Landcover database 5, Christchurch City Council, District plan GIS overlays; Christchurch City Council, Biodiversity Team

Sustainable use of resources and minimising waste

The environment provides us with resources such as fresh air, clean water, food and materials that sustain our communities and economy.

Each person and organisation has a duty of care, to be kaitiaki/guardians - to use resources responsibly to ensure our current and future wellbeing.

In 2019 the Council declared a climate and ecological emergency and following scientific advice and community feedback, set a target of being carbon neutral as a city by 2045. The Council aims to reach net-zero greenhouse gas emissions as an organisation by 2030.

Waste is a significant issue because it places a growing demand on natural resources, while litter and pollution can harm life. Creating a circular economy is vital, so resources can continue to provide benefits in a closed-loop waste-free system.

What this means for our district:

Each person and organisation acts to reduce their impacts on the environment and minimise greenhouse gas emissions and waste.
Ōtautahi - Christchurch will actively work towards being carbon neutral by 2045 and the Council will work towards net zero emissions by 2030.
Waste in all its forms will be avoided, reduced, reused and recycled or composted.

How are we doing:

Key indicator results	Status
Community carbon footprint The latest results show that between 2019 and 2023, total gross emissions in Christchurch City decreased by 12 per cent, falling from 2.84 million tonnes of CO2 equivalent (CO2e) to 2.51 million tonnes of CO2e. This was largely due to reductions in emissions from stationary energy (mainly electricity) and transport. Transport (e.g. diesel, petrol and air travel) represented 54% of Christchurch's gross emissions, and stationary energy (e.g. electricity consumption, coal, LPG) contributed 21%. We are not yet on track to meet our 2045 emissions targets.	Mixed Result
Waste to landfill In the year to June 2023, the city sent 244,000 tonnes of general waste to the Kate Valley landfill. This is around 46% higher than the pre-earthquake volume of 167,500 tonnes in 2010 (the first year after the 3-bin system was introduced, resulting in an initial decrease as recycling and organics were now collected separately). Waste to landfill after the earthquakes peaked in 2015 at 238,300 tonnes due to the rebuild and declined annually until 2020. Waste per person peaked in 2006 at 739 kg per person and has since declined to 615 kg per person in 2023.	Mixed Result
Waste diverted from landfill 187 kg of organic waste per person was collected from the kerbside in 2010, the first full year of collection. This steadily increased to 215 kg in 2019 but has fluctuated since, averaging 207 kg in the last 4 years. The amount of recycling collected decreased from 122 to 106 kg per person between 2010 and 2019, falling further to 64 kg in 2021. During the first Covid lockdown the processing plant was temporarily closed and all collected recycling was sent to landfill, with issues of contamination increasing. In 2023, 75 kg of recycling per person was collected, well below pre-Covid levels.	Mixed Result
Water abstraction In 2023, the average daily drinking water consumption per person was 261 litres, above the Council's target of 215 litres. Overall drinking water consumption has been higher than the target for the last 3 years. Water consumption peaked in 2021 and has decreased since, although levels remain high.	Mixed Result
Data sources: Christchurch City Council, Carbon community footprint; Christchurch City Council, Waste management data; Christchurch City Council, Water supply data and Statistics New Zealand, Subnational population estimates.

Prosperous economy

Great place for people, business and investment

A city that can attract minor and major economic activities and investments will be able to offer quality employment opportunities with an emphasis on sustainable, long-term practices, and overall better quality of life for its residents.

Sustainable economic development will help the city thrive and ensure this is a great place both for current and future generations.

Papatipu Rūnanga Ngāi Tahu has long been committed to an intergenerational approach, setting goals based on the wellbeing of future generations. This is captured in the Te Rūnanga o Ngāi Tahu mission statement, mō tātou, ā, mō kā uri ā muri ake nei – for us and our children after us.

We know that we will encounter future challenges and our ability to adapt and respond to these changes in a positive and constructive way will be critically important for our future prosperity.

What this means for our district:

Ōtautahi - Christchurch is regarded nationally and globally as a city that attracts people to do business, invest, study and live here.
Local businesses build the economic, social and environmental competitiveness of our city, delivering quality jobs and careers.
Our residents have access to an ideal balance between lifestyle and opportunity.
We value and encourage lifelong learning and skills development.

How are we doing:

Key indicator results	Status
The overall quality of life In 2022, 81% of Christchurch respondents rated their quality of life as good or extremely good, slightly lower than the big-cities average of 83%. Prior to the earthquakes, respondents' overall quality of life increased throughout the 2000s, with 95% of residents rating their overall quality of life positively. This dropped to a low of 77% in 2012 before steadily increasing to 87% in 2020. The Canterbury Wellbeing Survey shows that quality of life is 11% higher for people on high incomes and 15% lower for those on $30,000 or less.	Mixed Result
Innovative city index The innovative cities score for Christchurch was relatively stable between 2011 and 2019, averaging 39 (out of a maximum 60 points), before increasing to 43 in 2021 and 41 in 2022. Out of the 500 cities in the 2022 index, Christchurch is ranked 210, up from 341 in 2014 but down from 122 in 2021. COVID-19 resulted in no scores in 2020 and somewhat volatile rankings in 2021 due to the impacts of lockdowns and ongoing uncertainty.	Mixed Result
Income (wage and salary) Between 2012 and 2020, average weekly earnings in Christchurch increased by 29%, slightly higher than the national average increase of 27% over the same period. Since a new method of measuring weekly earnings was introduced in June 2019, earnings in Christchurch have increased by 27% to $1,449 per week in December 2023, compared with a national increase of 26% ($1,483). Between 2012 and 2023, Christchurch wages averaged around 3.3% lower than the national average, an improvement from averaging 4.4% lower between 1989 and 2010.	Positive result
Employment growth Since February 2000, the number of people employed in Christchurch has grown by 47% to 233,300 at February 2023. This is lower than the growth rates of Auckland (66%) and Hamilton (83%), and similar to Wellington. There was a small drop between 2020 and 2021 (-4,000) followed by a subsequent gain of 18,000 between 2021 and 2023. Waimakariri and Selwyn districts' employment has more than doubled since 2000, and together made up 15% of employment in Greater Christchurch in 2023 (40,000 out of 273,000), up from 9% in 2000.	Positive result
Skills match between occupations and qualifications Although 58% of Christchurch workers' occupations are well-matched with their qualifications, there is a growing proportion of people with qualifications higher than those needed for their jobs. This has increased from 17% in 2006 to 22% in 2018. Conversely, the proportion of people with qualifications lower than expected for a job has been declining from 25% in 2006 to 20% in 2018. This also reflects the growing number of people with higher qualification skills.	Mixed Result
Employment by job skill level In 2018, there were 84,700 medium-skilled jobs in Christchurch. However, employment in high-skill occupations has increased by 15,500 people since 2006 to 75,000 jobs, accounting for 61% of the job growth in this period. The number of low and medium-skilled jobs increased by around 10%. Over the same period, high-skill jobs in New Zealand increased at a greater rate (38%), and growth in low and medium-skilled jobs was around 20%.	Mixed Result
Data sources: The big cities quality of life survey; 2thinknow Innovation Cities^TM Index; Statistics New Zealand, Quarterly economic survey; Statistics New Zealand, Business demography; Statistics New Zealand, Census of Population and Dwellings.

Inclusive, equitable economy with broad-based prosperity

A broad and inclusive economy unlocks the growth potential of disadvantaged communities and ensures everyone can share in the city’s prosperity.

Stressors and challenges, such as rapid technological change and the impacts of a changing climate, may exacerbate existing inequalities.

What this means for our district:

Productive, sustainable growth improves the living standards and wellbeing of everyone in the community.
Inequality in the city is reduced.

How are we doing:

Key indicator results	Status
Ability to meet the cost of everyday needs 51% of respondents to the 2022 Quality of Life survey said they had 'just enough' or 'not enough' money to meet their everyday needs (36% and 15% respectively). This has increased from 44% in 2018 and 2020 and is similar to the long-term average since 2006. For those with household incomes under $80,000, 69% reported not having enough money, or just enough. Compared with other large New Zealand cities, Christchurch was slightly higher than the average (49%) reporting just or not enough money for everyday needs.	Mixed Result
Household income disparity Between 2007 and 2019, the income of households falling within the lowest 20% of equivalised household incomes increased by $8,100 (from $24,200 to $32,300). During the same period, the top 20% of households had an increase of $31,200 (from $74,500 to $105,700). This indicates a widening gap between the least and wealthiest households, with the wealthiest households experiencing an increase in income almost four times that of the lowest 20% of households.	Negative Result
Poverty – children in material hardship Since 2019, an average of 9.2% of Canterbury children are estimated to live in material hardship (living in households that can't afford specific items that most people regard as essential). This is lower than the national average of 11.7%. Although there was a decrease for both Canterbury and New Zealand between 2019 and 2021, this has since increased in 2023 to 10.1% and 12.5% respectively.	Mixed Result
Percentage of children living in low-income households The proportion of Canterbury children living in low-income households has increased since 2019 (defined as: after housing costs have been deducted, the equivalised household income is 50% or less of the area's median household equivalised disposable income). In 2019, 16.3% of Canterbury children lived in households classed as low-income, and by 2023 this had increased to 21.2%. For all of New Zealand, the proportion decreased between 2019 and 2022 but increased to 20.5% in 2023 which was slightly lower than for Canterbury.	Negative Result
Gender income gap In March 2024, male average weekly earnings were $389 higher than female average weekly earnings, up from $338 higher in March 2023. This equated to females earning 76% of what males earn, on average. This is an improvement from 72% in March 2020 and 73% in March 2022.	Mixed Result
People living in low-income households 18% of people in Christchurch live in low-income households after housing costs have been removed (defined as household income, after housing costs, of 50% of the median household equivalised disposable income or less for Christchurch). This has fluctuated since 2009, and in 2019 Christchurch equalled the national rate for the first time in the 10-year time series.	Mixed Result
Data sources: The big cities quality of life survey; Statistics New Zealand, Household economic survey (2019 customised order); Statistics New Zealand, Quarterly employment survey.

A productive, adaptive and resilient economic base

Economic wellbeing helps us to achieve improvements in our overall wellbeing.

Ōtautahi - Christchurch is part-way through an important period of change following the earthquake sequence and how we continue to adapt to this period of change will be important to our future prosperity.

Ōtautahi - Christchurch has relatively low productivity by most measures compared with cities like Auckland and Wellington.

We have experienced unique challenges that we must learn from and share the knowledge gained. We know that we will face future challenges as well as having to adapt to ongoing stressors, such as an ageing population, rapid technological change and the challenges of climate change.

A productive, adaptive and resilient economy is important to Papatipu Rūnanga Ngāi Tahu. Ngāi Tahu are a resilient people with a proud history of commercial activity and trade. This has developed since the Treaty settlements into substantial financial and commercial operations that annually contribute over $200 million to the South Island economy and provide financial support for the tribe’s intergenerational journey.

What this means for our district:

We improve our share of the national economy.
The city economy is prepared for and can respond to ongoing stressors and future challenges.
The city economy is growing in key sectors such as high-tech.
We work hard to rebuild our tourism offering and sector.
We realise the benefits of being a Gateway City to Antarctica.

How are we doing:

Key indicator results	Status
Gross domestic product (GDP and GDP per capita) In the year to March 2023, Christchurch's GDP was $31.6 billion, up 2.8% from a year earlier. Growth was the same as in New Zealand. Economic growth in Christchurch averaged 3.2% per year over the 10 years to 2023, compared with 3% nationally. On a per capita basis, Christchurch's GDP is around 11% higher than the national average at $81,600. GDP per worker has more than doubled since 2000, from $61,400 to $138,500 per employee. Professional services, healthcare/social assistance, and construction account for a third of Christchurch's GDP.	Positive result
Value of exports The combined value of exports from Christchurch Airport and the Port of Lyttelton in the 2023 calendar year was $9.85 billion. In 2020, COVID-19 resulted in a decrease in exports, particularly from the airport. This was followed by a steep increase in exports from Lyttelton Port throughout 2021 and 2022, which dropped off throughout 2023, but values remain higher than pre-Covid levels. Exports from the airport since COVID-19 have remained relatively static.	Positive result
Estimated tourism spend COVID-19 impacted visitor spending in Christchurch, with Marketview data showing annual electronic card spending in the year to March 2021 ($772 million) was 15% lower than in the year to March 2020 ($906 million). International visitor spending was down 68% during this period, while domestic visitor spend was up 5%. Visitor spending has since increased as travel restrictions have been removed, and in the 12 months ending March 2024, total visitor spend was $1.1 billion, with domestic visitors making up two-thirds of this total.	Mixed Result
Tertiary students and industrial trainees Tertiary student enrolments in the 2022 calendar year numbered 35,000. This was 16% lower than pre-earthquake in 2010. 2021 was the first year that university enrolments exceeded pre-quake enrolments and in 2022 there were almost 19,000 enrolled university students. In the last four years, students at Te Pūkenga/polytech have averaged 10,900; at private training have averaged 3,700; and at wānanga have averaged 1,700. Industrial training enrolment has increased by 34% since 2011, to reach 12,900. The majority of this has been in apprenticeships.	Mixed Result
SME and large business growth In February 2023, nearly all of the city's businesses had fewer than 50 employees. Two-thirds of all businesses are sole traders with no employees, while 29% have 1 to 19 employees, and 3% have 20 to 49 employees. In 2023, 801 businesses (1.7%) had 50 or more employees; an increase of 300 since 2000.	Positive result
Data sources: MBIE, Modeled Territorial Authority GDP, Statistics New Zealand, Regional GDP; Statistics New Zealand, Overseas Cargo Statistics; MBIE, Monthly Regional Tourism Estimates, Ministry of Education, Tertiary Student Enrolments; Statistics New Zealand, Business Demography.

Modern and robust city infrastructure and facilities

Infrastructure supports much of our daily lives; it enables service delivery and economic activity and is vital to individual and community wellbeing.

Maintaining good quality city infrastructure and community facilities is a challenging task, due to the pressures of an ageing and urbanising population, financial constraints, changing technology, and other factors.

What this means for our district:

Critical infrastructure can absorb and adapt to stressors and shocks, and be resilient to the challenges of climate change.
Robust and right-sized city infrastructure supports sustainable economic growth.
Reliable infrastructure is essential for our wellbeing, ensuring we have high-quality, safe drinking water and waste is safely and sustainably removed and disposed of.

How are we doing:

Key indicator results	Status
Satisfaction with city infrastructure Since the 2010 earthquakes, average residents' satisfaction with key Council infrastructure (wastewater services, water supply quality, and roads and footpaths) has decreased from 77% to 44%. Most of this loss has been for water supply, which decreased from around 80% satisfied in 2018 to 37% in 2019, largely due to chlorination, and was 48% in 2024. The earthquakes and repair process have had a big impact on satisfaction, with roads falling from 63% in 2010 to 27% in 2024, and footpaths from 67% to 36%. Wastewater has declined from 88% to 66%.	Negative result
Satisfaction with community facilities In 2024, 95% of residents were satisfied with Council libraries and 92% with sports and recreation facilities. Satisfaction levels are consistently over 90% for these services. Satisfaction with most types of city parks declined after the earthquakes, except for the Botanic Gardens and Mona Vale which generally score over 95%. Hagley Park has averaged 96% since first asked in 2019. Satisfaction with regional parks and sports parks have fluctuated over the last decade, at 88% and 80% respectively in 2024. Satisfaction with community parks was 54% in 2024.	Mixed Result
Condition of water and wastewater infrastructure assets In 2024, 64% of the city's wastewater reticulation network was graded as good or excellent, with 25% graded as poor or very poor. Three-quarters of the city's water supply network was graded good or excellent, with 20% being poor or very poor. Just over half (53%) of the city's stormwater pipes were graded as good or excellent, with 16% being poor or very poor.	Snapshot
Ultra-fast broadband connectivity In 2023, there were 150,000 customers connected and using fibre broadband services in the greater Christchurch coverage area. Since 2016, an average of 20,000 new customers have connected to the network each year. The network build was completed in 2018, with around 200,000 properties having the potential to access fibre. The network continues to extend to serve existing brownfield and new greenfield developments.	Positive result
Condition of roading infrastructure The overall surface condition of Christchurch roads has declined since 2016/2017, with an increase in surface faults being measured. In 2016/2017, the Condition Index (CI) for all Christchurch roads was 96.1, which has fallen annually to a low of 90.2 in 2022/23. In terms of overall road smoothness, the overall ride quality experienced by motorists has increased in the last 5 years. The proportion of vehicle kilometres travelled per year that occurs on 'smooth' sealed roads increased from 65% in 2016/2017 to 78% in 2022/2023.	Mixed Result
Condition of community facilities In 2017, 48% of the council's community facilities were in good to very good condition (including those built post-earthquake and those in construction). 19% were in fair condition, while 16% were in poor condition and another 17% had not been assessed.	Snapshot
Data sources: Christchurch City Council, General service satisfaction survey; Christchurch City Council, Point of contact resident survey; Christchurch City Council, Asset Management Plan; Enable Networks, Annual reports; NZTA, Road Conditions Roughness Measures and Christchurch City Council, Transport asset management; Christchurch City Council, Community facilities network plan 2020.

Community outcomes

Community outcomes

A collaborative confident city

A green, liveable city

A cultural powerhouse city

A thriving prosperous city

Previous community outcomes (2021 - 2031)