Under the Orange setting of the COVID-19 Protection Framework, on-site building inspections and processing of building consents will continue.
If appropriate safety protocols are not in place on a worksite, our building inspectors will be unable to carry out the booked inspection. In these cases, we will need to charge our normal inspection fee for the visit.
Please provide construction documentation requested by an inspector by emailing buildinginspections@ccc.govt.nz as we work to ensure that we can continue to provide services and to reduce the chances of COVID-19 transmission.
Processing delays
23 May 2022 update:
The information below is updated at the beginning of the week and is accurate at that time.
- Consent application numbers remain high. For the previous month of April we processed 45.9% of residential and 65.3% of commercial applications within 20 working days.
- Our current wait times to start processing a consent application are:
- Residential – Solid fuel heater applications: up to 10 working days.
- Residential – Low complexity applications: up to 18 working days.
- Residential – All other applications: up to 14 weeks.
- Commercial - Five to 10 working days.
We understand the impact this is having on you, and thank you for your patience and understanding.
What we're doing
- We have new staff undergoing training, and recruitment for more staff is continuing.
- Upskilling our current staff in order to process higher complexity applications.
- We are using contractors to process applications.
- We are continuing to explore other initiatives to help get us through the amount of work in front of us.
What you can do to help
- Where possible, get relevant approvals from other areas of Council, such as resource consent and three waters, before applying for building consent.
- Please make sure you complete all fields and provide the required supporting documents when completing your application.
In response to a request for information (RFI):
- Include a list of the changes you have made.
- Include only the relevant pages.
- Mark all changes with a cloud for easy identification.
Find out more
You can apply for a building consent online. For advice prior to applying for a building consent contact DutyBCO@ccc.govt.nz
For more information about inspections, or to book, please phone our Inspections Support Team on 03 941 8222 or 0800 800 169.