Processing timeframes – 24 June 2024 update
Consent processing timeframes and delays are as follows:
- Vetting applications:
- Within four working days.
- Start processing a consent application:
- Within 16 working days for residential.
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- Within five working days for commercial.
May 2024 statutory processing timeframes (within 20 working days):
- 90.2% (June to date: 90.4%) for residential.
- 78% (June to date: 81.9%) for commercial.
- For current code compliance certificate timeframes, refer to how building work is certified.
- For current inspection timeframes, refer to building inspections.
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Apply for a building consent
We're here to help make sure you meet legal requirements and get through the building consent process.
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Processing applications
How building consent applications are processed.
Certifying building work
How building work is certified.
Customer complaints policy
The processes and procedures for submitting queries, concerns or complaints about our building control functions.
BCA accreditation
The Council is recognised as an accredited building consent authority (BCA).