LGOIMA responses

The Chief Ombudsman Peter Boshier reviewed the Council’s Local Government Official Information and Meetings Act (LGOIMA) compliance and practices between October 2018 and July 2019.

His investigation included consideration of the Council’s supporting administrative structures, leadership and culture, process and practice – including information management, public participation, and proactive release of information.

The Chief Ombudsman found that while there are areas of good practices, some do not support openness and transparency.

For a summary of the report visit Newsline.(external link)

Read the:

• Chief Ombudsman’s review [PDF, 2 MB]
• Council’s 39-step improvement plan [PDF, 180 KB]

A list of reports that are currently publicly excluded. These may become public in the future.

• Public excluded reports from 2016 onwards [PDF, 225 KB]

Executive Leadership Team (ELT) - meeting summary notes

• Notes of meeting with Drucilla Kingi-Patterson. [PDF, 54 KB]
• Notes of meeting with Mark Chirnside. [PDF, 51 KB]
• Notes of meeting with Nikora Nitro. [PDF, 63 KB]
• Notes of meeting with Peter Wakeman. [PDF, 52 KB]
• Notes of meeting with Phil Mauger. [PDF, 84 KB]

• 29 February 2016: Impounded dogs [PDF, 17 KB]
  Request for the number of dogs currently impounded in Council facilities, dog capacity at the Council animal shelter and the number of dogs destroyed in 2015.
• 13 May 2016: Dog attacks [PDF, 17 KB]
  Request for details of dog attacks, breakdown of dog registration revenue and rostering of animal management officers.
• 11 August 2016: Dog information [PDF, 34 KB]
  Request for information on the dog pound, budget for dog control and dog facilities, and income from dog registrations.
• 25 November 2016: Dog pounds [PDF, 19 KB]
  Number of dogs which died in pound care in the last 3 years, and shelter occupancy rates for dogs.
• 24 January 2018: Christchurch dog data  [PDF, 194 KB]
  Request for information including numbers of dogs registered, the cost of housing a dog at the Council shelter, the number of dogs euthanised at the Council shelter and the Council's policy on euthanising a dog.

• 13 April 2017: St Asaph Street Post Construction Road Safety Audit [PDF, 1.4 MB]
• 9 June 2016: Loss of services through roadworks [PDF, 15 KB]
  Request for statistics on the loss of services due to complications from roadworks.
• 22 September 2016: Nitrate concentrations in drinking water [PDF, 3.3 MB]
  Request for data on the concentration of nitrates in Christchurch drinking water for the last 5 years.
• 23 December 2016: Carparking in the Christchurch CBD [PDF, 30 KB]
  Questions regarding potential loss of carparks within the four avenues.
• 19 May 2017: Information on street lights [PDF, 23 KB]
  Questions regarding cost and maintenance of street lights.
• 30 May 2017: Cycle lanes [PDF, 472 KB]
  Questions regarding width of cycle lanes, specifically on Grove Street.
• 14 July 2017: Traffic signals [PDF, 17 KB]
  Information on traffic signal failures.
  
• 12 March 2018: Well heads inspections and drinking water status [PDF, 25 MB]
  Information on the Beca well heads inspections and Christchurch's drinking water status.
• 7 December 2018: E cigarettes and vaping [PDF, 248 KB]
  Information on the regulations surrounding the usage of E cigarettes and vaping on public transport and places.
  
• 6 March 2019: Lime Scooters [PDF, 27 MB]
  All correspondence between Lime Scooters and Christchurch City Council.
• 14 July 2021: Dyers Pass Road Guardrail upgrade [PDF, 23 MB]
  Plans for the Dyers Pass Road Guardrails and copies of the rational and evidence supporting the case for the barriers. 
• 10 August 2021: E-scooter trips by companies   [PDF, 42 KB]
  Summary of the total number of e-scooter trips from September 2020 to July 2021. 
• 18 August 2021: Fulton Hogan Tender Documents  [PDF, 31 MB]
  Tender documents between Fulton Hogan and Christchurch City Council for the High Street upgrade. 

• 5 February 2016: Parking infringements [PDF, 15 KB]
  Questions around Council parking enforcement practices and methodology.
• 6 April 2016: Council events noise complaints [PDF, 14 KB]
  Request for the number of noise complaints surrounding Council-organised events. [PDF, 14 KB]
• 13 April 2016: Residential building consents figures [PDF, 16 KB] and attachment [XLSX, 230 KB]
  Request for the number of new build residential consents by month, from January 2014 to February 2016.
• 13 September 2016: "Bizarre", noise and animal complaint details [PDF, 22 KB]
  Request for details regarding bizarre complaints, noise complaints and animal control complaints.
• 25 November 2016: Littering fines [PDF, 16 KB]
  Request for littering fines imposed from 2011 - 2016.
• 1 December 2016: Parking meter revenue [PDF, 16 KB]
  Request for information on revenue collected from Council parking machines in the last financial year and the number of machines in operation.
• 8 December 2016: Council trespasses [PDF, 20 KB]
  Request for details of Council trespass notices issued in 2016.
• 27 April 2017: Parking revenue [PDF, 14 KB]
  Request for amount of revenue generated through parking fees and infringements in the last three financial years.
• 14 July 2017: CTV building [PDF, 277 KB]
  Information about the CTV building and building code compliance.
• 15 October 2019: 5G information [PDF, 986 KB]
  Request for information on the 5G roll out in Christchurch

• 10 March 2016: Various financial and governance questions [PDF, 69 KB]
  Questions regarding Councillors, Council meetings, level of debt and rates.
• 17 May 2016: Organisation structure [PDF, 81 KB]
  Request for the Council's current organisation structure.
• 18 May 2016: Longest-serving Councillor [PDF, 14 KB]
  Question regarding which current Councillor has provided the longest overall tenure of service for the Council.
• 19 July 2016: Council staff salary bands [PDF, 14 KB]
  Request for the number of staff within specified salary bands.
• 16 November 2016: Cost of "Get out and vote" campaign [PDF, 14 KB]
  Request for the amount spent on vote engagement campaigns run by the Council for the most recent local body elections.
• 17 February 2017: Council and Board Member induction costs [PDF, 16 KB]
  Request for the amount spent on materials provided to newly elected members.
• 6 March 2017: Gift registers for the Mayor and CE [PDF, 136 KB]
  Request for the gift register for elected members and the Chief Executive.
• 15 March 2017: LGNZ training courses [PDF, 28 KB]
  Request for the amount spent on training and professional development courses facilitated by Local Government New Zealand, and a list of the specific courses, attendees and dates.
• 27 March 2017: Conflicts of interest [PDF, 15 KB]
  Question regarding the number of engineers and planners who have declared conflicts of interest.
• 24 July 2017: Council employees [PDF, 17 KB]
  Information about numbers and remuneration of fulltime Council employees, by gender, also see related story.(external link)
• 12 February 2018: Staff numbers and remuneration [PDF, 319 KB]
  Request for information on current staff numbers and salaries at the Christchurch City Council.
• 7 May 2018: Council spending on functions [PDF, 203 KB]
  Request for information on Council spending in relation to functions for staff, delegates and guests.
• 31 May 2018: The Mayor's External Advisory Group (EAG) [PDF, 148 KB]
  Request for information on the Mayor's External Advisory Group including remuneration and travel expenses.
• 6 June 2018: Costs associated with cultural advice and Taiora QEII Recreation and Sport Centre [PDF, 1.7 MB]
  Request for information on the costs of Matapopore Charitable Trust providing cultural advice to the Christchurch City Council.
• 24 September 2018: Costs related to Mayor's vehicle [PDF, 182 KB]
  Request for information on the vehicle usage of the Mayor of Christchurch.
• 20 February 2019: Staff and Elected Member travel costs [PDF, 366 KB]
  Request for information on staff and Elected Member travel costs over the past year.
• 4 December 2019: CEO's Relocation Assistance costs [PDF, 30 KB]
  Request for information relating to the costs of Chief Executive, Mrs Dawn Baxendale's relocation to Christchurch
• 27 May 2020: Christchurch City Council Pandemic Plan [PDF, 2 MB]
• 4 June 2020: Staff salaries over $100k per year [PDF, 605 KB]
  Request for information relating to the number of staff (and their roles) whose salaries are $100k or more per year
• 8 October 2020: Councillor Briefings Attendance [PDF, 165 KB]
• 26 August 2021: Christchurch City Council - Communications costs [PDF, 92 KB]
• 30 August 2021: Christchurch City Council - Advertising costs [PDF, 236 KB]
• 24 November 2023: KPMG Review [PDF, 2.6 MB]; KPMG Review - LGOIMA Response [PDF, 2.4 MB]; Improvement Action Report [PDF, 37 KB]
  KPMG independent review into staff numbers in the Three Waters Unit and associated action plan

• 18 May 2016: Economic Impact Assessment [PDF, 631 KB]
  Request for the Council's Economic Impact Survey of the 2015 Christchurch Marathon.
• 3 June 2016: Social housing statistics [PDF, 13 KB]
  Request for 

  information about the age of the Council's pensioner housing portfolio in Christchurch, including: 

  how many units of pensioner housing the Council has, how many are older than 10 years; and how many are younger than 10 years.
• 18 August 2016: Costs of the Great Britten! exhibition [PDF, 17 KB]
  Request for figures relating to the Great Britten! exhibition.
• 5 October 2016: Translation and interpretation services [PDF, 26 KB]
  Request for the ways the Council manages its translation and interpretation services, and amount spent on these services.
• 13 October 2016: Social housing units [PDF, 28 KB]
  Questions regarding residential units owned by the Council.
• 1 November 2016: Show Week funding breakdown [PDF, 28 KB]
  Request for information on grants and Council communication spend relating to Show Week 2015.
• 25 November 2016: Cost of 2016 Guy Fawkes fireworks display [PDF, 18 KB]
  Request for cost of organising the 5 November 2016 fireworks display.
• 25 November 2016: Cost of Christmas decorations [PDF, 20 KB]
  Request for details relating to money spent on Christmas decorations from 2012 onward.
• 17 February 2017: Information on community centres [PDF, 19 KB]
  Request for number of users of community centres, and the cost of rebuilt centres.
• 22 March 2017: Information on library books [PDF, 23 KB]
  Request for the 10 most/least popular library books, missing and overdue books, as well as the number of books issued and the amount collected in penalties.
• 11 April 2017: Most requested and banned library books [PDF, 23 KB]
  Request for the top 10 most requested books, waiting times for these and a list of banned books in 2016.
• 2 June 2017: Information on library security guards [PDF, 18 KB]
  Information about the employment of security guards at various libraries.

• 1 September 2016: Hazard mitigation data [PDF, 45 KB]
  A number of questions relating to coastal suburbs, including requests for information on hazard mitigation.
• 26 September 2016: Estimated cost of Waimairi Stream flow improvements [PDF, 99 KB]
  Request for breakdown of estimated cost of augmenting the flow of the Waimairi Stream.
• 20 April 2017: Infrastructure affected by climate change [PDF, 445 KB]
  Request for a list of infrastructure that could be affected by climate change in the future, as well as any reports from the past five years on this.
• 19 September 2017: Port Hills Fires [PDF, 18 MB] 
  Combined responses to requests for correspondence between 13 and 17 February, regarding the Port Hills Fires, to and from the Mayor; the CEO; the Civil Defence Controller; and the Head Ranger Port Hills & Banks Peninsula.
• 26 February 2018: Statistics on water-related illnesses from the Christchurch water supply [PDF, 106 KB]
  Request for information on illnesses which are directly attributable to Christchurch drinking water since the September earthquake 2010.
• 18 April 2018: Proposed water bottling plant consents [PDF, 12 MB]
  Request for information on consents and Interested Party notifications for a proposed water bottling plant in Belfast, Christchurch.
• 23 April 2018: Foreign substances placed in Council fountains [PDF, 157 KB]
  Request for information about what happens when a foreign substance is placed in a Council fountain.
• 18 October 2019: Weed spraying [PDF, 122 KB]
  Request for information on the Council's roadside spraying.
  
• 3 August 2021: Recycling contamination [PDF, 297 KB] 
  Request for information regarding recycling contamination. 
• 16 September 2021: Adaption Preparedness 2020/21 Baseline [PDF, 648 KB]
  All information provided by the Council to the Ministry for the Environment as part of its Adaption preparedness 2020/21 baseline report.
  
• 23 September 2021: Glyphosate use at Council [PDF, 672 KB]
  Request for information regarding the usage of glyphosate. 

 The Council publishes a monthly report detailing staff credit card (P Card) purchases. These reports can be found here.

• 1 March 2016: Legal costs associated with insurance settlement [PDF, 20 KB]
  Request for all legal costs associated with the Council's global insurance settlement for outstanding earthquake damage to Council assets.
• 22 July 2016: Average residential cost of rates [PDF, 22 KB]
  Request for the average residential cost of rates for 2014/15 and 2015/16, and what levies comprise this figure.
• 26 July 2016: Outstanding rates [PDF, 13 KB]
  Request for information relating to outstanding rates as at 30 June 2016.
• 28 October 2016: Advertising spend [PDF, 20 KB]
  Request for the total cost spent on advertising for the last financial year, and how much of this was spent on advertising on Youtube, Google and Facebook.
• 19 December 2016: Council's spending on gifts [PDF, 17 KB]
  Request for the Council's spending on gifts (including staff gifts and corporate gifts) for the financial years 2010 - 2016.
• 18 April 2017: Communications spend [PDF, 21 KB]
  Request for the total communications cost for 2015/16 and 2010/11 and associated information.
• 1 June 2017: Various questions [PDF, 603 KB] 
  A number of questions, including ones on Council spending, rates and Elected Member remuneration. 
  
• 29 June 2017: Costs of engagement and consultation [PDF, 18 KB]
  Costs of consultation and engagement relating to Long-Term Plans and Annual Plans, 2011/12-2015/16 (and budget for 2018-28 Long-Term Plan).
• 6 October 2017: State housing [PDF, 8.5 MB]  
  Various information regarding the government's proposed sale of state housing.
• 5 February 2018: Average residential rates [PDF, 301 KB]
  Information on the average residential costs of rates.
• 5 February 2018: Council spending and controls [PDF, 203 KB]
  Information on the Council's Chamber of Commerce subscription, Council owned housing, and audit and risk oversight. 
• 28 March 2018: Parking facilities and parking lots [PDF, 197 KB]
  Information requested on parking on land owned or administered by the Christchurch City Council.
• 25 May 2018: Ilex cafe [PDF, 29 MB]
  Information on the leasing process of the Ilex cafe.  
• 13 July 2021: Diesel leak Christchurch Arena  [PDF, 71 KB] 
  Financial breakdown of the money spent on the diesel leak at Christchurch Arena. 

• 28 April 2016: Fit for Future restructure [PDF, 23 KB]
  Questions around redundancy payments, number of new/disestablished positions, cost of consultants and budget savings.
• 4 May 2016: Sustainability Energy Policy [PDF, 15 KB]
  Questions relating to the Sustainable Energy Strategy 2008 - 2018.
• 5 April 2017: Somerfield Intensification [PDF, 6.3 MB]
  Request for information regarding the intensification of Somerfield following the District Plan Review.

• 6 April 2016: Grants for uninsured buildings [PDF, 22 KB]
  Request for the number of heritage or other grants made to buildings bought in "as is, where is" condition, or buildings with no insurance funding available for repairs.
• 8 April 2016: Christchurch reconstruction costs [PDF, 22 KB]
  Questions regarding reconstruction costs borne by local government following the earthquake sequence.
• 29 April 2016: New Central Library correspondence [PDF, 1.4 MB]
  Request for correspondence relating to the funding of the New Central Library since 1 October 2015.
• 10 November 2016: Consent Operations Working Group Agenda and Minutes [PDF, 1.1 MB]
  Request for agenda and meeting minutes from 4 September 2010 to 9 September 2016.
• 23 January 2017: Crossing Carpark [PDF, 6.4 MB]
  Request for information regarding the Council contribution toward the Crossing Carpark and associated Council reports.
• 11 April 2017: Christchurch Earthquake Mayoral Relief Fund [PDF, 81 KB]
  Request for recipients and donors of the Fund.
• 13 April 2017: Mayor's Welfare Charitable Trust Fund spending [PDF, 17 KB]
  Request for how funds donated by the Auckland Council and the Christchurch Earthquake Appeals Trust were spent.
• 8 May 2017: Health Precinct Carparking [PDF, 1.1 MB]
  Request for report by Development Christchurch Limited on Health Precinct Carparking.
• 22 June 2017: Land Development Strategy [PDF, 479 KB]
  Request for Development Christchurch Limited report on Land Development Strategy.
• 5 July 2017: Canterbury Earthquake Learn, Prepare, Act Symposium [PDF, 6.9 MB]
  Information about the Council's involvement in the cancelled Canterbury Earthquake Learn, Prepare, Act Symposium.
• 31 July 2017: Community Resilience Partnership Fund [PDF, 889 KB]
  Questions regarding this fund, including criteria for eligibility and whether the fund is contestable.
• 28 February 2018: Correspondence between the Mayor, Minister Woods, and staff [PDF, 14 MB]
  A request for all correspondence between the Mayor and Minister Woods in relation to Regenerate Christchurch, and the Accessible City programme
• 29 March 2018: All progress update on the restoration of the Christchurch Town Hall [PDF, 7.9 MB]
  RNZ Project Directors Reports for the Christchurch Town Hall including information on repairs and conservation.
• 23 July 2021: Canterbury Multi-Use Arena cost increase information [PDF, 2.5 MB] 
  All information provided to Councillors regarding the cost increase for the Canterbury Multi-Use Arena.
• 5 August 2021: Canterbury Multi-Use Arena design directions financials [PDF, 5.3 MB] 
  Release of Council Public Excluded Report 22 July 2021 - Reduction of CMUA seating capacity.
• 7 September 2021: Canterbury Multi-Use Arena June 4 budget sign off [PDF, 1.8 MB] 
  All official information provided to the CMUA Project Delivery Board regarding the events of June 4. 
• 7 September 2021: Canterbury Multi-Use Arena May 7 decision  [PDF, 1.8 MB]
  All information and advice provided to the CMUA Project Delivery Ltd board regarding its May 7 decision to sign off on the inclusion of a Level 1 concourse. 
• 17 September 2021: Greater Christchurch Housing Development Capacity Assessment  [PDF, 402 KB]
  All official information and records of these interviews, which are mentioned in the assessment. 
• 4 October 2021: Canterbury Multi-Use Arena treasury update to elected members  [PDF, 1019 KB]
  All information provided to elected members regarding the treasury update.