We consult the public on a range of Council decisions. This means we will ask for your feedback about a project, which may be a formal process, known as making a submission.

Submissions are

Submissions need to include

  • Your full name, postal address, postcode and email address (only your name and feedback will be shared on our website).
  • An organisation's name and your role if you are submitting on behalf of a group or organisation.
  • Whether or not you want to speak, where public hearings are available.

If you choose to speak at a hearing we will contact you to arrange a time for you to meet with the Council hearings panel.

As required by the Local Government Official Information and Meetings Act 1987(external link)(external link), if requested we will share submissions, including contact details provided in your submission.

If you consider there are reasons why your contact details and/or submission should be kept confidential, please contact us(external link)(external link) when you send your submission.

Feedback is gathered informally through a range of methods such as surveys, direct contact with individuals or groups, or on social media.

Community feedback helps to develop a project that does not require a decision to be made by the Council, a Committee of Council or a Community Board. 

If you want to talk to the Council, a Committee or your Community Board about an issue or idea, you can request to present at a meeting. 

Deputations enable a person or organisation to make a presentation to a meeting of the Council, Committee or Community Board on a matter covered in a report on the agenda for the meeting. Up to ten minutes is available for a deputation.

The Council and Community Boards may have public forum sessions at the start of meetings, where speakers can speak for up to five minutes about a matter relevant to the Council or the Community Board.

To make a request to speak at a meeting, please contact us(external link)(external link) and ask to speak to:

Requests to speak at a meeting will need to be approved by the Chair of the meeting. Council staff will provide you with more information on meeting protocol, speaking times and presentation equipment. 

To allow enough time for questions we advise that you keep your presentation brief. Please let us know if you would like us to arrange a translator to help you speak at a meeting or hearing, such as Te Reo or sign language.

Please note that the Christchurch City Council meetings are live-streamed and the recording is kept on our website(external link)(external link) following the meeting for future reference.

View meeting agendas(external link).

Any person or organisation can present a petition to the Council, a Council Committee or a Community Board.

A petition must contain at least 20 signatures and consist of fewer than 150 words (not including signatories).

Petitions must be received at least five working days before the date of the meeting at which they will be presented. Contact us(external link) to present your petition.

A petitioner can present a petition to a meeting, and speak for up to five minutes about the petition. A Councillor or Community Board member may present a petition on behalf of petitioners.

Petitions and the information on them will form part of the public record of a meeting and may be published on the Council website.


All of the project information is made available on our website so people can decide whether they want to provide feedback. Key stakeholders are emailed to let them know the consultation is open and residents might receive notice in the post-box for local projects.

This step can be between two to eight weeks.


Consultation has closed and all feedback is now being analysed for key themes. A report is written that will be given to the elected members to help them make their decision.

The length of time to prepare the report depends on the type of consultation and the volume of feedback received.


The Council staff report makes a recommendation to the deciding body taking into consideration the feedback received. The deciding body can be the full Council, a committee of the Council or a Community Board.

Everyone who has provided feedback will be contacted with the report and meeting details.

The report is available a minimum of 3 days before the decision meeting.


When you make a submission you will be asked if you would like to attend a hearing. This means you present a summary of your submission to a hearing panel, made up of elected representatives, who may then ask you questions about your submission.

Following hearings the panel will consider what they have heard from submitters and what they have heard from staff before making a recommendation to the full Council, who will make the final decision.


A report is presented from the hearing panel to the full Council for a final decision.

A decision can be to accept the recommendations, or amendments to the recommendations might be made. A decision is called a 'resolution' which staff must then action. There can be several resolutions attached to any one project.

Everyone who has provided feedback will be contacted within a month of the final decision being made, to let them know the outcome and next steps for the project.