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Find your collection day

Enter your address to find out the collection day for each of the wheelie bins at your property. Bins need to be put outside your property before 6am on collection day.

Easter and ANZAC Day bin collections 

Good Friday – Friday 19 April – Bin collections will be picked up on Saturday 20 April. 
ANZAC Day – Thursday 25 April – Bin collections will be picked up on Friday 26 April.
Friday 26 April – Bin collections will be picked up on Saturday 27 April. 

Please ensure bins are placed at the kerbside by 6am on the deferred collection day.

Collections from Monday 22 to Wednesday 24 April will remain the same.

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Wheelie bins mobile app

Use our free mobile app to find the collection day for each of your wheelie bins. 

Download the Wheelie Bins App on the Apple App store(external link)

Download the Wheelie bins app on the Google Play store(external link)

Collection day calendar

Download and print a copy.

A5 size:

A4 size:

Contact us if you would like a copy sent to you.

Public holidays

Collection will continue as normal on all public holidays except:

  • New Year's Day
  • Easter Good Friday
  • Anzac Day
  • Christmas Day.

On these days, bins for all properties will be collected the day after their normal collection day for the remainder of that week.

Inner city bag collection

The Council offers a rubbish and a recycling collection service for residents and businesses in the inner city. 

Properties in the inner city do not pay for rubbish and recycling collection through their rates. Instead, they buy Council rubbish and recycling bags to use the collection service.

This is a specific area within the four avenues [PDF, 233 KB].

Collection

  • Rubbish bags are collected nightly
  • Recycling bags are collected weekly on Wednesday night
  • Put bags on the kerb on the collection day by 7.00pm, but no earlier than 5.00pm where possible
  • Avoid placing bags where they might obstruct pedestrians or vehicles.

Bags

Buy official Council bags from the Civic Offices at 53 Hereford Street. Only official Council rubbish and recycling bags can be used. There is no inner city organics collection.

  • Rubbish (red) bags are 50 litres and cost $11.10 for a pack of five.
  • Recycling (yellow) bags are 50 litres and cost $4.50 for a pack of five.

To use your bags

  • Don't overfill your bag and make sure it can be tied securely to prevent littering.
  • Make sure the bag does not weigh more than 15kg.
  • Only items that go in the Council's recycling wheelie bins can go in the recycling bags.
  • Loose items and those not in an official Council bag will not be collected.

What not to put in your bags

  • sharp objects or anything that might puncture the bag (broken glass should be placed in a pierce-proof container in your rubbish bag)
  • excessively large items
  • waste that might endanger any person, animal or vehicle during collection or disposal.

Non-rateable properties

Rubbish collection for properties which do not pay Waste Minimisation charges on their rates, such as churches, schools and sports clubs may opt in to this service.

This service includes a standard collection service of three wheelie bins (rubbish, recycling and organics). This is an annual charge 1 July to 30 June every year.

Amount (inc. GST) Description
$275.00  from 1 July 2018 to 30 June 2019 (12 months)
$206.25 from 1 October 2018 to 30 June 2019 (9 months)
$137.50 from 1 January 2019 to 30 June 2019  (6 months)
$68.75 from 1 April 2019 - 30 June 2019 (3 months)

A refund will not be given if you choose to stop the service part way through the year. Once the service starts, you will be invoiced annually unless you tell Council that you no longer need this service.

Opt into the Kerbside Collection Service

Apply

Recycling programme for schools

Schools and Early Learning Centres can receive a kerbside recycling service free of charge. The maximum number of bins is one per three classrooms. Please note this is a recycling service only.

The bins must be kept in a secure place on the school grounds, and placed on the kerbside outside the school for collection by 6:00am on collection day. The bins will be collected fortnightly on their allocated collection day.  

When you apply you will be given an information pack about the service and learning resources to use in the classroom.

This programme is intended to encourage students to participate in recycling and to support the New Zealand Curriculum principles and values of sustainability, community engagement and participation. It is not intended to address all the recycling needs of the early learning centre or school. A commercial collection service may also be required.

Apply for the assisted kerbside recycling for schools programme

Apply

Private lanes

The application must be supported by 51% of property owners in the lane otherwise, all households will need to place rubbish and recycling bins on the kerbside of the nearest Council serviced road for collection.

Apply for private lane bin collection

This is for residential collection, it is not available for commercial properties.

Apply

Assisted rubbish collection service

If you need assistance with your rubbish, you may be eligible for the assisted rubbish collection service.

Request help with your wheelie bin collection

This service is for rubbish collection only.

Apply

The recycling and organics bins will be removed from the property until the Council is advised that the service is no longer required at which time the recycling and organics bin will be returned at no extra cost.

To apply, please fill in the application form along with a letter from your General Practitioner or other medical professional verifying that you are incapable of taking the wheelie bin to the kerbside.

You will also need to sign a declaration stating that there is no one who can assist you with your wheelie bins.

Alternatively contact the Council.