More people are moving into the Central City, potentially boosting your business. However, noise sensitivity among residents in mixed-use areas could lead to complaints, especially if you operate in the evenings.
Learn how to navigate these issues by managing noise well, while capitalising on the advantages of having new residents nearby.
If you are looking for a new business location, ensure your business is a good fit for the neighbourhood. Look at both what's in the area now, and what's enabled through the District Plan.
Pay close attention to District Plan rules for the area’s zone, especially any noise limits, and what kinds of residential development are allowed. If the location you're looking at is zoned mixed-use or residential, knowing the area's rules is even more important, along with identifying any nearby homes or guest accommodation.
Be mindful of nearby residential buildings, libraries, schools and hospitals, as noise may affect them more. If you will be near residents and keeping the noise low at night isn't an option, you will need to have robust acoustic insulation and follow best noise management practices to avoid issues with neighbours.
Monitor your noise levels and remain within noise limits if sensitive buildings or areas are nearby – this can help prevent noise complaints.
Also, prepare for future development in mixed-use or residential zones – empty sites or underused buildings may become housing in the future.
Consider the below if you currently, or plan to, operate near residents – or where more residents could potentially move in.
Please note
The city's noise limits and zoning are currently being assessed and may be subject to change within the coming years. New residential development enabled in the upcoming Plan Change 14 will also see more people living here, further influencing noise limits. You should confirm what implications this has for your area.
Being a good neighbour can pay off – your neighbours could become valuable supporters of your business.
Building positive relationships with them is crucial for a harmonious mixed-use environment and cultivating a loyal patron base.
If you are a new night-time business or there is a new residential development nearby, take the first step and reach out.
Hosting a neighbourhood meetup, potentially at your venue, can be a great icebreaker, and gives you the chance to address concerns, demonstrate your willingness to be a good neighbour, and showcase any noise prevention measures you have taken.
Also, let neighbours know about any one-off noisier events. People are often more sympathetic to one-off noise if they know when to expect it, and how long it will last for.
Finding common ground can establish you as the go-to contact for neighbours, reducing the need for Noise Control intervention. You may even attract new customers!
Participate in local events like festivals, fundraisers and holiday celebrations to integrate into the neighbourhood.
Consider offering your venue for community use, like hosting events, to attract new patrons or strengthen existing relationships.
Introducing themed nights, pop-up shops, quizzes or community meetups can further engage the neighbourhood and garner support for your business.
We are always available for support on a range of issues, including licensing, planning and building considerations. We may also be available to help with any community-building initiatives you're planning.
Either get in touch at 03 941 8999, make a general inquiry(external link) or contact urbanregeneration@ccc.govt.nz
Noise rules are in place so that unreasonable noise levels won't negatively impact the surrounding area. The local noise limits are laid out in the Christchurch District Plan. (external link) These limits must always be adhered to.
If you are meeting noise rules, then noise from your business should be able to continue without any interference. However, if your business is loud (i.e. live music or machinery), operates at night, or is particularly close to homes, meeting those standards will be more challenging.
There are great resources online (external link)to help music venues or other businesses mitigate noise.
If noise limits are breached, the public is entitled to complain and seek help from Noise Control to prevent further disruptive noise. So, noise complaints can complicate the running of your business. Steps you can take to keep noise complaints down include:
When considering noise mitigation measures, it is always best to commission professional acoustic advice, to quantify the sound insulation needed, and to ensure the steps taken are effective in terms of cost and efficacy.