We asked for your feedback on your communities and neighbourhoods. More than 3,500 of you gave us feedback in 2019, here is a summary of what you told us.

2019 Results

Sense of place

While 88% of respondents think it's important to feel a sense of community in their neighbourhood, 59% actually feel a sense of community with others in their neighbourhood.

Over 80% said they enjoy living in their neighbourhood, with the top reasons being:

  • The natural environment (48%)
  • Feeling at home in their neighbourhood (34%)
  • Having easy access to venues, facilities and services (33%)

72% feel proud to be a resident of their neighbourhood.

What you told us

"I love my house and large garden, looking out the back one would never realise I live 8 minutes from the Central City and within 15 minutes of the outer suburbs and beach..."

"So much rubbish being dumped in our street and shopping trolleys"

"Community hubs are so vital. We have a local church but most people don't go there. Connecting families happens in community centres and spaces. It should be a priority for suburbs to have a local space."


Respondents are more inclined to volunteer for groups or organisations in their Wider community (62%) than their Local community (50%).

The top three organisations/groups that respondents volunteer for are:

  • Environmental / conservation (26%)
  • Education, schools or research (23%)
  • Sports clubs (21%)

Respondents who had not volunteered in the last 12 months would be encouraged to if they had more time (51%) or if there was work that interested them (34%).

What you told us

"Its a great way to give people a sense of meaning and purpose outside themselves and build confidence at the same time."

"I could probably volunteer and attend community events more if there was more information available about those. If you don't know where to look for the events, it's very hard to participate."

"People do what they can when they can with some individuals possessing a higher propensity towards assisting in the community."


26% of respondents agree or strongly agree that if they share their opinions with community leaders they will listen, while 32% neither agree nor disagree. 

The majority of respondents (77%) are happy to work with others when they see a need in their neighbourhood. 

58% agree or strongly agree that their neighbourhood has a positive future, and 23% neither agree nor disagree.

12% agree or strongly agree that young people are encouraged to take on leadership roles in their neighbourhood, with a further 33% who neither agree nor disagree and 35% who don't know.

What you told us

"Facebook for our area is a good way of knowing what is going on and a local group that operates in the area and delivers a newsletter I find these very informative and helpful"

"There are some extremely talented people in my neighbourhood but they are often very busy people and don't want to be involved in community organisations or with city affairs."

"We do need to encourage more youth participation, currently we have an abundance of retirees and while their contribution is valuable a diverse range of ages would give a wider perspective."


71% of respondents are satisfied or very satisfied with the range of recreation, shopping and socialising opportunities in their neighbourhood.

What you told us

"Would really like to have more services, such as local post office, nearby like we did before the earthquakes. Also, greater variety than just restaurants, cafes & bars in the new buildings. However, I still love living here."

"The parks are wonderful, both because being in them lifts my spirits, but also because they are the main places where I see and smile at or sometimes even talk to neighbours."

"I am very pleased I joined the CCC gym. Although I haven't made friends I feel part of the community."

"Distance to bus stops very difficult for elderly to utilise resulting in reduced opportunities to get out and about."


15% of respondents had been discriminated against in the past 12 months.

  • 37% said the discrimination happened on the street or a public place.
  • Age (35%) and gender (34%) were the main reasons respondents thought they were discriminated against.

31% had seen or heard someone else being discriminated against in the past 12 months. Their race or ethnic group (63%) or their skin colour (42%) were the main reasons thought to be why they were discriminated against. 

What you told us

"I always stand up for someone being discriminated against and then I always get abuse too. We need people to not be afraid to stand up and say this is wrong and to defend and help those being discriminated against."

"As a country, we must come together to stamp out all forms of discrimination, it should never become the norm or acceptable in our society"

"I do not witness so much out-right, confrontational discrimination, it is more backhanded or flippant comments about others that are discriminatory."


92% feel safe or very safe walking in their neighbourhood during the day and 87% feel safe or very safe in their homes after dark.

55% feel safe walking alone in their neighbourhood after dark, while 22% feel unsafe or very unsafe.

What you told us

"Great to [see] police walking around the area!"

"When a crime/s happen in your neighbourhood it instantly installs a sense of unease and caution in your neighbourhood which makes it extremely hard to relax and feel comfortable in your neighbourhood."

"The biggest issue is petty crime, burglary, theft. Drug manufacture and use. Boy racers."

"There's been a surge in crime in surrounding areas, robberies, crime, arson, etc there should be more neighbourhood watches and security in place or a greater police presence."

Results from this survey feed into the ongoing Community Outcomes monitoring programme. More information about the results can be found in the full summary of results report [PDF, 183 KB].

2017 results

Around 2500 people responded to the survey. Although there are still some areas where improvements are required, overall people enjoy their neighbourhood and community. The main issues identified by respondents include the range of affordable houses, the maintenance of neighbourhoods, crime and safety issues, and ongoing issues from the earthquakes.

2017 Life in Christchurch Neighbourhoods and Commmunities summary report [PDF, 878 KB].