Learn about Holidays Act claims for former employees and find out about the process and eligibility.
Please complete the form so that we can complete your back payment if you are owed one.
The Holidays Act 2003 is the law that sets out the minimum entitlements to holidays and other types of leave that employers need to provide their employees. It sets out when employees are entitled to leave and how leave payments are calculated. These calculations can vary depending on whether the employee is permanent, part-time, full-time or casual. All employers must comply with the Act.
You can learn more about the Holidays Act 2003 here(external link).
In 2016, we reviewed our compliance with the Holidays Act 2003 and found that, in some situations, we’d underpaid leave entitlements to some current and former employees. To meet our obligations to those employees, we’ve set up a programme to put things right. We’ve also completed a big technology project to update our systems and practices so that they now comply with the Act.
Our review was in two parts, the first for calculation errors made from 1 April 2011 to 31 December 2019 and the second from 1 January 2020 to 6 December 2021, inclusive. We became compliant with the Holidays Act 2003 on 6 December 2021. The review process was complex, and it took time to get it right.
The Holidays Act is complicated and many organisations, including us, had not met all the obligations it sets out. We apologise for this and we are working to put things right as soon as possible, both for our current and former employees.
Your details may have changed. For example, your bank account, tax code and even your name might be different from when you were employed by us. We need to make sure we have the most up-to-date information to process your claim quickly and correctly.
If you worked at the Council at any time between 1 April 2011 and December 6, 2021, and haven’t heard from us, we want to hear from you. Please register a claim so that we can check whether you're eligible.
We are able to tell from our records who is and who is not affected by the miscalculation of leave payments. If your hours were varied and your pay changed from payslip to payslip then it is more likely that you may have been underpaid. It’s important to understand that not all employees were incorrectly paid.
If you left the Council after 6 December 2021, you don’t need to register a claim. We have held your contact details on file and will be in touch to let you know if you are due a payment and when to expect it.
Yes, you can make a claim but, if you don't have a New Zealand bank account, we'll need some extra documentation from you, including proof of your bank account in the country where you live, showing your account number and SWIFT/IBAN number. Your bank must be able to accept payments from New Zealand.
Remember, your payment amount will be affected by the exchange rate at the time it is processed, and your bank may charge a fee for accepting an overseas payment.
If a family member worked here during the affected period but is unable to make a claim because of illness or disability, or they have died, you can make a claim on their behalf. To register on behalf of another person, you will need to provide some extra documentation to verify the claim, such as:
Do not sign the IR330 on their behalf – leave this part blank.
We've set up a claim form to make the process as easy as possible for you. If you’ve received an email or a letter from us about this you will have a unique reference number. Please use this number to register your claim.
The calculations are based on your individual earnings history and leave. Once you’ve registered and sent us the information we need, we’ll check whether you were underpaid and if you were, we’ll let you know by how much, and what you’ll receive as gross back pay. Not all employees were under paid and we’ll also let you know if you are not owed a payment.
We’ve partnered with EY as they have the expertise to carefully review all employee leave records, payments, and earnings data for any period worked from 1 April 2011. We recalculated the leave payments to identify any that were not correct. The calculations have gone through many checks and thorough testing to ensure they’re correct now.
The Ministry for Business, Innovation and Employment (MBIE) is fully aware of our calculation methods and our processes.
EY has worked with other organisations which also miscalculated leave payments under the Holidays Act 2003, so is experienced in this work.
We’ll collect and use your personal information only for settling any back payment you’re entitled to under the Holidays Act 2003. We are legally required to keep this information on file for seven years. Our privacy statement is available on our website.
Once we’ve checked the details you provided, we’ll calculate and confirm with you any payment you’re entitled to. Once confirmed, we’ll let you know when to expect the payment. Our systems achieved compliance with the Holidays Act 2003 on 6 December 2021, so payments may be owed to any former staff employed up to that date, from 1 April 2011.
People who registered for the first stage of payments (1 April 2011 to 31 December 2019) will have received any payments owed for that period. Some of those people may be eligible to apply again for payments owed from the second period (1 January 2020 to 6 December 2021).
No. This is a genuine error and we’ve worked closely with MBIE and EY to be confident that many of the decisions we’ve made exceed the minimum requirements of the Holidays Act 2003. We believe these would easily cover any interest owed.
Yes. If you're a member of a KiwiSaver scheme, make sure you complete the KS2 form. We’ll match your contribution to a maximum of three percent.
Yes, this is a legal requirement. Please see the next question about tax and deductions.
Any amount owing will be paid as a lump sum and taxed at the rate required by Inland Revenue. Other deductions (KiwiSaver, student loan) will be made as required by law. You’ll be asked to complete a Tax Code Declaration form (IR330) and to upload it when making your claim.
This project is looking at underpayments only.
Other organisations going through this process have been asked by former employees whether the payment can be transferred to a charity instead. Unfortunately, for system reasons, we're unable to do this. We must pay the amount owed to the former employee.