If your bin is only partially emptied please loosen the material in your bin and call the Council so we can get it emptied for you.

In very cold weather, some green organic bins freeze, and when the collection truck tips the bin into the truck, the material won't fall out. To try and avoid this you can line your bin with newspaper or cardboard to prevent it sticking. Please call the Council if this happens and we will return to empty your frozen bin.