Request rating information for property settlement.
There will be a disruption in excess water invoice settlements between 1 to 9 July 2025, while we set up our financial system and properties for the upcoming rating year.
We apologise for any inconvenience this may cause.
Please allow four business days for the processing of your request. If your settlement date is within three days or your request is urgent, please call 03 941 8999.
On 1 October 2022 the Council introduced a new targeted rate for residential households using excess water. As a result, property settlements must now ensure all water usage and outstanding debts are accurately accounted for. We will notify you of any outstanding balances on excess water in response to your request.