Welcome to Christchurch City Council free public internet service.

Council may revise these terms at any time. You must accept these terms each time you use the service. It is your responsibility to review these terms for changes.


Your use of the service is governed by the terms set out below.

It is important that users read and follow these terms.

If you do not accept these terms, you may not use the service.

Terms of use

By using this service you agree that

  • You are responsible for the safety, security, configuration of your equipment and data, including antivirus software.
  • Your use of the service is at your own risk. Council does not accept liability for any loss or damage to equipment and data or any other loss or damage you may suffer through your use of the service. If Council is liable to you for any reason, our liability will not exceed $10 for any event or series of related events, and $100 in aggregate. However, nothing in these terms limit your rights under the Consumer Guarantees Act 1993 (CGA) or the Fair Trading Act 1986 (FTA). But if you are using the service in trade (as defined in the CGA) then you agree that the provisions of the CGA and sections 9, 12A, 13 and 14(1) of the FTA do not apply to the provision of the service to you.
  • You will indemnify us against any loss or damage Council may suffer in connection with your use of the service in breach of these terms.
  • You are responsible for the privacy or security of your activities. Council urges caution when undertaking financial transactions online.
  • You will only use the service for lawful purposes and in compliance with all applicable law.
  • You will use the service without interfering with anyone else's use of the service.

You also understand and agree that

  • Council does not guarantee the security of the service (and that you use the service at your own risk), that the service will be compatible with your equipment, or that the service will be available at all times, uninterrupted, error-free, or free of viruses or other harmful components.
  • Council has no control over the information transmitted via the service and Council will not be responsible in relation to the same.
  • The service provides a level of web content filtering to exclude racist, violent, pornographic or other offensive content, but Council accepts no liability for any data or content that you access or receive via the service, and you will not use the service in any way that a reasonable person would consider objectionable or offensive.
  • The service is monitored with a secure log of all use, including websites visited.
  • We may collect personal information about you in connection with your use of the service such as Internet Protocol address and websites visited. You acknowledge that we may use and disclose such information to help us improve the service, to communicate with you, to protect our rights and enforce these terms, and for any other related purpose. Council will otherwise comply with Council's privacy statement.
  • Council may block, suspended, or terminate access to the service at any time for any reason including, but not limited to: violation of this agreement, actions that may lead to liability for Council or damage to Council's reputation, disruption of access to other users or networks, and violation of applicable laws or regulations.