- Christchurch City Council agencies share information, images and video with the public through external social media websites. Comments made by the public to these sites are reviewed and, while comments will not be edited by Council personnel, a comment may be deleted if it violates the comment policy described here.
- Comments should be related to the posted topic for the Council's social media page or post. Christchurch City agency social media accounts are not meant for comments that do not directly relate to the purpose or topic of the social media website.
- You are subject to the Terms of Service (TOS) of the host site. Information (photos, videos, etc.) you share with or post to official Christchurch City Council social media pages is also subject to the TOS of the host site and may be used by the owners of the host site for their own purposes. For more information, consult the host website's TOS.
- Christchurch City Council social media channels are not open to comments promoting or opposing any person campaigning for election to a political office, or promotion or advertisement of a business or commercial transaction.
- The use of obscene, threatening or harassing language is prohibited.
- Personal attacks of any kind or offensive comments that target or disparage any ethnic, racial, age, or religious group, gender, sexual orientation or disability status are prohibited.
- Comments advocating illegal activity or posting of material that violates copyrights or trademarks of others are prohibited.
- This comment policy is subject to amendment or modification at any time.
Connect with us through our social media channels to find out what’s happening in your city.
Social media channels
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Facebook(external link) and X(external link) are Christchurch City Council's primary social media channels where you can connect with us 24 hours a day.
Following us, you can expect these types of updates:
- News and events.
- Invitations to get involved in community consultations and projects.
- Customer service reminders.
- Civil defence and emergency alerts.
- Competitions.
Customer use policy
Please be aware that when engaging with the Christchurch City Council over social media, you are agreeing to the following:
Commenting
User-created content
Users are welcome to submit or post content, including photographs and videos, to an official Christchurch City Council social media site where the channel allows users to post content, the content meets the standards articulated in this Customer Use Policy and pertains to the subject of the social media site.
Users may only post their own, original content. Reproduced or borrowed content that reasonably appears to violate third party rights will be deleted.
Moderation
We ask that users be respectful in their comments.
We reserve the right to remove comments which are irrelevant, disrespectful, rude, abusive, or considered spam.