We'd like your feedback on bus stop changes on Buckleys Road, near Eastgate Mall. We're proposing better bus shelters, safer access for pedestrians and less disruption for nearby residents.

Project status: Decision made
Open for feedback: 13th November 2019 - 4th December 2019
13 Nov 2019

Update 9 July 2020

Today Council decided to support the recommendations from the Waikura/Linwood-Central-Heathcote Community Board following a Hearings Panel report.

Read more on Newsline(external link)


Update 3 June 2020

Waikura/Linwood-Central-Heathcote Community Board meeting - 3/6/2020

The Waikura/Linwood-Central-Heathcote Community Board has recommended improved bus facilities on Buckleys Road by Eastgate Mall. The recommendation is to cul-de-sac Norwich Street to provide space for a better bus stop and to provide a traffic light controlled pedestrian crossing to improve access to the bus stop.

The project will now be referred to Council for a final decision.

The Waikura/Linwood-Central-Heathcote Community Board approved:

  • New road layout changes
  • New bus shelter locations
  • Northwest side of Buckleys Road:
  • Parking restrictions and relocation of bus stops

Southeast side of Buckleys Road (mall side):

  • Parking restrictions
  • Loading zone
  • Disability parking spaces
  • Bus stop relocation
  • Relocation of the taxi stands.

The taxi stands will be relocated to the rear entrance of the mall.

You can read the minutes online(external link) from Monday 8 June 2020.

The Council will have the final decision on:

  • New traffic controls
  • New shared paths

This meeting will be on Thursday 9 July 2020.


Update 26/5/2020

Hearings Panel - 10 February 2020.

The Hearings Panel considered and deliberated on all submissions received on the proposal as well as the information received from Council staff during the hearing.

The staff report for the hearings panel(external link)

Minutes and recommendations from the hearing panel(external link)

Updated plan [PDF, 579 KB]

A hearings panel report recommending approval of the Linwood/Eastgate Public Transport Hub Passenger Facilities Upgrade will be presented to the Waikura/Linwood-Central-Heathcote Community Board:

Date: Wednesday 3 June 2020                       

Time:  9am                          

Venue: Committee Room 1 at Civic Offices, 53 Hereford Street, Christchurch.

I will send out an update on the decisions and recommendations to Council after this meeting.

You can read the meeting agenda, including the staff report and any additional information, from Friday 29 May 2020, online at christchurch.infocouncil.biz.(external link)

The final decision is recorded in the meeting minutes, available online(external link) three working days after the meeting.


Update 4/2/2020

Consultation has now closed

People were able to provide feedback from 13th November 2019 to 4th December 2019.

During this time we heard from 87 individuals and groups. You can read their feedback [PDF, 7.2 MB], the consultation analysis [PDF, 348 KB], and the Hearings panel agenda(external link) online.

From the feedback, we have developed a revised plan.


Why we are changing bus stops

This is the third busiest bus area in the city with about 480 buses per day stopping and 1400 passengers per day boarding at the Eastgate bus stops.

The current bus shelters on the western side of Buckleys Road are small and inadequate for the number of people using them. There is poor connectivity to Eastgate Mall and buses often block residential driveways when they stop.


The options

We are seeking feedback on two options:

Option 1: Cul-de-sac Norwich Street

Norwich Street could be made a cul-de-sac. This would allow bus stops to be grouped together and would offer a better place for bus drivers to wait, without needing to block driveways. Access between Norwich Street and Buckleys Road would remain open. This is our preferred option.

Option 2: No left turn from Buckleys Road into Norwich Street

We could retain a left turn from Norwich Street onto Buckleys Road. This would split the bus stops and reduce the likelihood of buses blocking driveways. There would still be limited access from Norwich Street turning left into Buckleys Road.


Landscaping on Norwich Street

Depending on which option is chosen there is an opportunity to create a pleasant space at the end of Norwich Street.

Option one

There is space for some form of seating, trees, a grass bank, a drinking fountain and a paved play area (eg hopscotch etc). 

Option two

There is still space for some planting and a seat or a drinking fountain.

Tree removal in the central median

The median will be moved slightly as part of this work which will mean that the trees need to be removed. We will look at planting options that will not interfere with the pipes below the ground.


What we are proposing

  • Build better bus shelters to provide more protection from the weather
  • Install traffic lights to allow pedestrians to cross the road more easily
  • Move the bus stops to the end of Norwich Street to reduce the likelihood that driveways will be blocked
  • Relocate one of the bus shelters on the Eastgate side of the road to align with the traffic light pedestrian crossing

Talk to the team

Come talk to the project team at Eastgate Mall on Wednesday 20 November 2019, from 11.30am to 1.30pm.