Snap Send Solve is a third-party smartphone app to help make reporting issues easy.
Download the app and start reporting
Download: Apple(external link) | Android(external link)
Snap Send Solve works by identifying the location where your photo is taken using your phone's GPS data. It sends an email to the Council, including the type of incident, the address of the incident, a photo, and your contact details, plus any notes you add.
The more information provided, the better we can help investigate and resolve the problem. We allocate this to the relevant Council department.
Alternatively, you can report issues online, call the Council on 03 941 8999 or visit one of our Customer Service Hubs.