Our rating values are intended to include the impact of earthquake damage, so that affected properties pay the correct amount of rates without the need for additional remissions.

COVID-19 rates update

On 2 April 2020 the Council agreed to a package of measures to help alleviate financial stress faced by many businesses and households in our city as a result of the COVID-19 pandemic.

The package includes offering a rates payment extension of up to six months for eligible ratepayers who are experiencing financial hardship because of the pandemic, and a three month rent holiday for some of the Council's commercial tenants.

You can read more on Newsline or find out more about eligibility and how to apply for a rates payment extension.

Unite Against Covid-19, visit covid19.govt.nz

Unrepaired damage

If you consider that your rating value does not adequately reflect the extent of your unrepaired earthquake damage, you should contact QV to see if your valuation needs reviewing. 

Please note that any change to your rating value cannot be applied to rates until the following 1 July.

Uninhabitable houses

Those residential properties which are still uninhabitable as a direct result of earthquake damage will continue to receive a remission such that the total rates payable is on land value only.

Please note that:

  • you may be asked to confirm that you still qualify for this remission from time to time
  • the remission will cease once the property becomes inhabitable (or inhabited)
  • any new applications will not be back-dated prior to 1 July 2018
  • the remission will not apply to any properties sold after 30 June 2018
  • the remission will not apply to properties that have had their insurance claims relating to the earthquake settled

Apply for rates relief

Download and complete a rates reflef application form [PDF 60KB]

Contact us

If you have any queries about the impact of unrepaired earthquake damage on your rates, please email us at remissions@ccc.govt.nz.