Council owns and maintains most bus shelters in Christchurch. Advertising/glass panel bus shelters are owned and maintained by Adshel.

To report/request the following, please call (03) 941 8999, or email

  • New bus shelter or seat installation or maintenance
  • Cleaning of bus shelters, seats and pillars
  • Missing bus stop signs

You can also use Snap Send Solve to report graffiti and breakages at Council shelters.

Broken glass

The glass panel and advertising bus shelters are owned by Adshel, who maintain their own shelters, please phone them on 0800 237 435 (monitored 24/7). Adshel also removes graffiti from their shelters.


For graffiti removal from all council owned bus shelters, seats and pillars outside of normal cleaning, report it online, call (03) 941 8999 and ask for the Graffiti Office.