These documents contain full details of Council activities and services.

Area Activity Management Plans

Arts and Culture

Art Gallery [PDF 250KB]
Libraries [PDF 366KB]
Museums [PDF 139KB]

Economic Development

City Promotions [PDF 138KB]
Civic and International Relations [PDF 195KB]
Venue Management - Vbase [PDF 132KB]
Co-ordination and Leadership [PDF 673KB]

Flood Protection

Flood Protection [PDF 276KB]

Heritage Protection

Heritage Protection [PDF 307KB]


Housing [PDF 2.1MB]

Natural Environment

Environmental Education [PDF 261KB]

Internal Services

Asset Management [PDF, 166 KB] [PDF 167KB]
Asset Management and Planning - Parks [PDF, 218 KB] [PDF 219KB]
Asset Management and Planning - Three Waters & Waste [PDF, 227 KB] [PDF 228KB]
Asset Management and Planning - Transport [PDF, 246 KB] [PDF 246KB]
City Services Project Management Office and Business Administration Support [PDF, 139 KB] [PDF 140KB]
Customer and Community Business Support [PDF, 109 KB] [PDF 110KB]
Facilities, Property and Planning [PDF, 134 KB] [PDF 135KB]
Human Resources [PDF 118KB]
Information Technology [PDF 1.2MB]
Legal Services [PDF 224KB]
Vertical Capital Delivery [PDF, 157 KB] [PDF 157KB]

Parks and Open Spaces

Cemeteries [PDF 164KB]
Garden and Heritage Parks [PDF 182KB]
Neighbourhood Parks [PDF 152KB]
Regional Parks [PDF 142KB]


Organic Material Collection and Composting [PDF 464KB]
Recyclable Materials Collection and Processing [PDF 403KB]
Residual Waste Collection and Disposal [PDF 1.47MB]

Regulation and Enforcement

Building Consenting, Inspections and Monitoring [PDF 165KB]
Building Control Business Support [PDF 147KB]
Building Policy [PDF 164KB]
District Planning [PDF 141KB]
Land and Property Information Services [PDF 293KB]
Regulatory Compliance, Licensing and Registration [PDF 239KB]
Resource Consenting [PDF 144KB]

Resilient Communities

Civil Defence and Emergency Management [PDF 169KB]
Community Facilities [PDF 463KB]
Community Grants [PDF 257KB]
Customer Services and Online Channels [PDF 135KB]
Events and Festivals [PDF 171KB]
Rural Fire Management [PDF 170KB]

Roads and Footpaths

Roads and Footpaths [PDF 180KB]


Wastewater Collection [PDF 383KB]
Wastewater Treatment and Disposal [PDF 341KB]

Sport and Recreation

Recreation and Sport Facilities [PDF 230KB]
Sports Parks [PDF 163KB]

Stormwater Drainage

Stormwater Drainage [PDF 336KB]

Strategic Governance

Public Participation in Community and City Governance and Decision-making  [PDF, 292 KB][PDF 292KB]
 Strategic Management Organisational Risk Assurance and Improvement [PDF 268KB]
Performance Management and Reporting [PDF, 297 KB] [PDF 296KB]
 Strategic Planning Strategic Planning and Policy [PDF 492KB]
 Transport Harbours and Marine Structures [PDF 175KB]
Major Cycleways [PDF 233KB]
Parking [PDF 157KB]
Public Transport Infrastructure [PDF 161KB]
Road Operations [PDF 168KB]
Transport Education [PDF 288KB]
 Water Supply Water Supply (combining water conservation) [PDF 481KB]