We believe that cities work best when everyone is actively involved in the civic life of the city. The Council wants to encourage a sense of citizenship amongst residents, and to involve them more deeply at all levels of decision making.

What this means for our district

  • Our communities share a spirit of citizenship and participate in civic matters.
  • The community's goals and aspirations are reflected in council activities.
  • Maori have opportunities to contribute to the decision-making process.
  • Communities have positive relationships and experiences when engaging with the Council.

How we are contributing

We are committed to improving our engagement with residents, and are introducing new ways for people to have their say on what's important to their neighbourhoods. Effective engagement builds a shared understanding and trust, and can lead to better outcomes for the community.

How you can help

Take advantage of opportunities to engage with Council and let us know your views. Encourage your friends and whānau to make submissions on the Long Term Plan and Annual Plan, which determine Council budgets. Let your Community Board (external link)know what issues affect your community. Volunteer in a community group. CINCH (external link)(Community Information Christchurch) has a great database of local groups that you can get involved in.

How we are doing

Status What do we want to achieve? What has happened?
Snapshot
SnapshotOnly
Satisfaction with the opportunities to participate in council decision making

38% of respondents to the Council's Life in Christchurch survey were satisfied or very satisfied with the opportunities available to participate in Council decision making. Further information.

Mixed
results
Indeterminate Result

Satisfaction that the Council is making decisions in the best interest of the City

After the earthquakes, residents' confidence that the Council makes decisions in the best interest of the City increased by as much as 50%. 2018 marked the first year since the earthquakes that confidence has decreased. Further information.

Satisfaction with the opportunities to participate in Council decision making

The Council's Life in Christchurch survey found 38% of respondents were satisfied or very satisfied with the opportunities available to participate in Council decision making. Around 22% were dissatisfied or very dissatisfied, and almost one third were neutral towards the opportunities to participate in Council decision making.

Satisfaction that the Council is making decisions in the best interest of the city

Residents' rating of whether Council decisions were in the best interests of the City generally declined between 2004 and 2008. During this period, the proportion of respondents to the Quality of Life survey who agreed or strongly agreed that decisions were made in the best interests of the City fell from 58% to 41%. In 2010, this increased to 53%. 

After the earthquakes, resident confidence in Council decisions being made in the best interests of the City declined to a low of 32% in 2012. This decrease mirrored the national trend but the city's confidence increased between 2012 and 2016 to 47%.

2018 marked the first year since 2012 that there was a decrease in confidence in decision making, falling to 36%.

Confidence in local decision making is higher in Christchurch than New Zealand as a whole. In 2018, 36% of Christchurch respondents had confidence their council was making decisions in the best interest of the city, compared with 32% nationally.

The Council's annual General Service Satisfaction survey asks a similar question about satisfaction with Council decisions being in the best interests of the City. Results have shown a similar trend since the earthquakes, with satisfaction increasing from 37% in 2012 to 55% in 2017. Between 2017 and 2018, there was a large increase in those who were neutral (from 20% to 31%).

Further information

Please email monitor@ccc.govt.nz for further information.

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Every effort has been made to ensure accuracy in processing, analysing and reporting the information provided in these web pages and reports. However, the Christchurch City Council gives no warranty that the information in these web pages and reports contain no errors. The Council shall not be liable for any loss or damage suffered consequent upon the use directly, or indirectly, of the information supplied in this publication.