Modern, reliable and effective city infrastructure is important for sustainable economic activity. The ability for the district's infrastructure to bounce back after extreme events will prevent major disruption and make the district a safer place to be.

What this means for our district

  • Council infrastructure is able to function following an extreme event.
  • Christchurch's infrastructure supports sustainable economic growth.
  • Equitable repair of infrastructure across the city.

How we are contributing

We are investing heavily in rebuilding Christchurch's infrastructure after the earthquakes. We are taking the opportunity to build more resilience into the infrastructure and facilities network to ensure the city will be safer, and able to recover quickly from future shocks. Providing modern infrastructure will enable the city to sustain growth in the future.

How you can help

If you see something that requires urgent attention to fix (e.g. a dangerous pothole), let us know. Try using the Council's Snap Send Solve app(external link) to lodge the issue. You can help prevent surface flooding for you and your neighbours in winter by cleaning leaves out of the drain in front of your house.

How we are doing

Status What do we want to achieve? What has happened?
Positive result

Access to ultra-fast broadband

In greater Christchurch, over 200,000 homes and businesses have ultra-fast broadband accessible from their properties. 77,000 customers were connected to it at June 2018. Further information.

Negative result

Capacity of visitor accommodation

Commercial visitor accommodation capacity has increased since the earthquake to just over 3.2 million stay units in June 2019. However, it is still 84% of pre-earthquake capacity. Further information.

Mixed result
Indeterminate Result

Satisfaction with Council infrastructure


Residents satisfaction with Council wastewater, water supply, roads and foot paths has mixed results; with improvements in roads and footpaths in the last year, whereas water supply and wastewater have declined in recent years. Further information.


Remaining life of wastewater, water supply and stormwater assets

One third of the Council's wastewater and water supply mains and sub mains have less than 20 years of remaining life. Of these, 20% will reach their end of lives in the next 10 years. 

Only 4% of storm water pipes will reach the end of their lives within the next 20 years. Further information.

Ultra-fast broadband

Since 2012, ultra fast broadband fibre has been laid throughout Greater Christchurch by the Council controlled organisation Enable(external link). By the end of June 2018, the network build was completed, with fibre access delivered to 200,000 homes and businesses (i.e. accessible to their properties along the road frontage).

View network coverage map(external link).

Uptake of ultra fast broadband has grown at a slower rate, with 77,000 customers connected at June 2018. This is almost 40% of possible houses or businesses that could be connected, compared with 14% in 2015.

Capacity of visitor accommodation

Just over 3.2 million commercial accommodation stay unit(external link) nights were available to guests for the year ended June 2019, which equated to a daily capacity of 8,960 stay units. This is the highest since the post-quake annual low of 2.3 million (6,250 daily) in 2012, but remains 84% of the pre-quake capacity. The current level of accommodation capacity in the city (excluding Airbnbs) is that same as it was in 2003/2004.

Around 31% of the City's capacity was at hotels, followed by motels (25%).

Satisfaction with Council infrastructure

Generally residents of Christchurch have been satisfied with the quality of wastewater and water supply infrastructure and services in the city, with an annual average of 79% of residents satisfied or very satisfied with wastewater services since the earthquakes.

Water supply satisfaction increased to over 90% satisfaction in 2016 and 2017 and was higher than wastewater until 2018. However, with the decision to temporarily chlorinate the supply (although chlorination had not commenced at the time of the survey), satisfaction declined to 79% in 2018, falling further to 37% in 2019 once chlorine was introduced. 

Satisfaction with roads and footpaths each decreased from 63% to 40% immediately after the earthquakes. Since then, satisfaction has fluctuated with roads being lowest in 2018 (20%) and footpaths being lowest in 2014 (27%).

These fluctuations reflect the ongoing repair and improvement of roading, as well as the ongoing rollout of ultra fast broadband, and the new cycleways and accessible city programme of works.

Forecast remaining life of wastewater, water supply and stormwater pipes

Currently, 20% of the city's wastewater pipes have a remaining life of 10 years or less, with another 14% having remaining lives of 10 to 20 years.

Water supply pipes are in a similar state, with 20% nearing the end of their lives in the next 10 years, although 8% of these are currently at the end of their lives and have had their replacement deferred. There are an additional 14% that have 10 to 20 years of remaining life left. Combined, a third of wastewater and water supply pipes will need to be replaced in the next 20 years.

Storm water pipes are in a better condition than the other assets, with only 4% having remaining lives of under 20 years.

This equates to 650 kilometres of wastewater pipes, 850 kilometres of water supply mains and 270 kilometres of water supply sub mains, and 55 kilometres of storm water pipes.

Further information

Please email for further information.

Liability statement

Every effort has been made to ensure accuracy in processing, analysing and reporting the information provided in these web pages and reports. However, the Christchurch City Council gives no warranty that the information in these web pages and reports contain no errors. The Council shall not be liable for any loss or damage suffered consequent upon the use directly, or indirectly, of the information supplied in this publication.