Modern, reliable and effective city infrastructure is important for sustainable economic activity. The ability for the district's infrastructure to bounce back after extreme events will prevent major disruption and make the district a safer place to be.

What this means for our district

  • Council infrastructure is able to function following an extreme event.
  • Christchurch's infrastructure supports sustainable economic growth.
  • Equitable repair of infrastructure across the city.

How we are contributing

We are investing heavily in rebuilding Christchurch's infrastructure after the earthquakes. We are taking the opportunity to build more resilience into the infrastructure and facilities network to ensure the city will be safer, and able to recover quickly from future shocks. Providing modern infrastructure will enable the city to sustain growth in the future.

How you can help

If you see something that requires urgent attention to fix (e.g. a dangerous pothole), let us know. Try using the Council's Snap Send Solve app(external link) to lodge the issue. You can help prevent surface flooding for you and your neighbours in winter by cleaning leaves out of the drain in front of your house.

How we are doing

Status What do we want to achieve? What has happened?
Positive result

Access to ultra-fast broadband

157,300 homes and businesses have ultra-fast broadband accessible from their properties. 50,000 customers were connected to it at June 2017. Further information.

Negative result


Capacity of visitor accommodation

Commercial visitor accommodation capacity has increased since the earthquake to just over 3.1 million stay units in June 2018. However, it is still 81 per cent of pre-earthquake capacity. Further information.

Mixed result

Indeterminate Result

Satisfaction with Council infrastructure


Residents satisfaction with Council wastewater, water supply, roads and foot paths has mixed results, with wastewater staying similar to previous years, whereas water supply, roads and foot paths have declined. Further information.



Remaining life of wastewater, water supply and stormwater assets

One third of the Council's wastewater and water supply mains and sub mains have less than 20 years of remaining life. Of these, 20 per cent will reach their end of lives in the next 10 years. 

Only 4 per cent of storm water pipes will reach the end of their lives within the next 20 years. Further information.

Ultra-fast broadband

Since 2012, ultra fast broadband fibre has been laid throughout Christchurch by the Council controlled organisation Enable. At the end of June 2017, 157,277 homes and businesses had fibre accessible from their properties (i.e. along the road frontage).

Uptake of ultra fast broadband has grown at a slower rate, with 50,000 customers connected at June 2017. This is around a third of possible houses or businesses that could be connected.

The proportion of connections to properties with access to the available fibre network has increased from 14 per cent in 2015 to 32 per cent in June 2017.

Capacity of visitor accommodation

Just over 3.1 million commercial accommodation stay unit(external link) nights were available to guests for the year ended June 2018, which equated to a daily capacity of 8,830 stay units. This is the highest since the post-quake annual low of 2.3 million (6,170 daily) in 2012, but remains 81 per cent of the pre-quake capacity. The current level of accommodation capacity in the city (excluding Airbnbs) is that same as it was in 2003.

Around 31 per cent of the City's capacity was at hotels, followed by motels (25 per cent).

Satisfaction with Council infrastructure

Generally residents of Christchurch are satisfied with the quality of wastewater and water supply infrastructure and services in the city, with at least 79 per cent of residents satisfied or very satisfied with wastewater services since the earthquakes.

Water supply ratings were higher than wastewater and increased to over 90 per cent satisfaction in 2016 and 2017. However, with the decision to chlorinate (although chlorination had not commenced at the time of the survey) in 2018, satisfaction declined to 79 per cent. It is expected that as a result of chlorination, these rating will decline further.

Satisfaction with roads and footpaths decreased from 63 per cent to 40 per cent after the earthquakes. Since then, satisfaction has fluctuated and in 2018 declined to 20 per cent for roads and 34 per cent for footpaths. This reflects the ongoing repair and improvement of roading, as well as the ongoing rollout of ultra fast broadband, and the new cycleways and accessible city programme of works.

Forecast remaining life of wastewater, water supply and stormwater pipes

Currently, 20 per cent of the city's wastewater pipes have a remaining life of 10 years or less, with another 14 per cent having remaining lives of 10 to 20 years.

Water supply pipes are in a similar state, with 20 per cent nearing the end of their lives in the next 10 years, although 8 per cent of these are currently at the end of their lives and have had their replacement deferred. There are an additional 14 per cent that have 10 to 20 years of remaining life left. Combined, a third of wastewater and water supply pipes will need to be replaced in the next 20 years.

Storm water pipes are in a better condition than the other assets, with only 4 per cent having remaining lives of under 20 years.

This equates to 650 kilometres of wastewater pipes, 850 kilometres of water supply mains and 270 kilometres of water supply sub mains, and 55 kilometres of storm water pipes.