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		<title>Updates to When to get in touch with us page</title>
		<link>https://ccc.govt.nz/services/water-and-drainage/stormwater-and-drainage/wet-weather-and-flooding/when-to-get-in-touch-with-us/changes</link>
		<atom:link href="https://ccc.govt.nz/services/water-and-drainage/stormwater-and-drainage/wet-weather-and-flooding/when-to-get-in-touch-with-us/changes" rel="self" type="application/rss+xml"></atom:link>

		
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				<title>When to get in touch with us</title>
				<link>https://ccc.govt.nz/services/water-and-drainage/stormwater-and-drainage/wet-weather-and-flooding/when-to-get-in-touch-with-us</link>
				<description>
					
					
						&lt;div&gt;&lt;p&gt;&lt;img width=&quot;855&quot; height=&quot;450&quot; alt=&quot;Lady walking under an umbrella&quot; src=&quot;https://ccc.govt.nz/assets/Images/Services/Civil-Defence/Flooding-14__ResizedImageWzg1NSw0NTBd.jpg&quot; loading=&quot;lazy&quot; class=&quot;leftAlone ss-htmleditorfield-file image&quot;&gt;

&lt;/p&gt;&lt;p&gt;Christchurch is a very flat area and extended or heavy rainfall can cause parts of the city to flood.&lt;/p&gt;&lt;p&gt;Our stormwater network includes&amp;nbsp;open drains, pipes, pump stations, stopbanks and retention basins, as well as other structures such as the Woolston barrier on the Heathcote River.&lt;/p&gt;&lt;h2&gt;Ponding or surface flooding on roads during wet weather&lt;/h2&gt;&lt;p&gt;Our road network is part of our stormwater network and plays an important role during wet weather events.&lt;/p&gt;&lt;p&gt;In most parts of the city our roads have been designed as secondary flow paths for stormwater. This provides another layer of protection for houses across our district.&amp;nbsp;In heavy rain we expect to see some of our roads flood with water. This is better than houses or property flooding.&amp;nbsp;&lt;/p&gt;&lt;p&gt;&lt;div class=&quot;page-content accordion-section-wrapper&quot; ccc=&quot;section&quot;&gt;
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        &lt;h2 class=&quot;accordion-section-title&quot;&gt;Things you don&#039;t need to report&lt;/h2&gt;
        
        
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        &lt;div class=&quot;accordion-section-content&quot;&gt;&lt;p&gt;During flooding events, we expect to see surface flooding that will drain once the rain stops.&lt;/p&gt;&lt;p&gt;Our system is designed to cope with rain and it is normal to see a certain level of flooding including:&amp;nbsp;&lt;/p&gt;&lt;ul&gt;
&lt;li&gt;Water ponding on roads causing road closures.&lt;/li&gt;
&lt;li&gt;Flooding across roads in low-lying areas and near rivers, such as St Albans and along the Heathcote River.&lt;/li&gt;
&lt;li&gt;High water levels in rivers, including flooding across roads and parks.&lt;/li&gt;
&lt;/ul&gt;&lt;div class=&quot;clearfix&quot;&gt;&lt;/div&gt;&lt;/div&gt;
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        &lt;h2 class=&quot;accordion-section-title&quot;&gt;When to get in touch with us &lt;/h2&gt;
        
        
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&lt;/p&gt;&lt;div ccc=&quot;blockquote&quot; class=&quot;blockquote &quot; style=&quot;&amp;quot;width:100%;&amp;quot;&quot;&gt;
  If you or your property are in immediate danger or need assistance to evacuate, call 111.
  
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&lt;p&gt;Get in touch with us on 03 941 8999 or 0800 800 169 if flooding is threatening property or causing significant issues for your community, such as:&lt;/p&gt;&lt;ul&gt;
&lt;li&gt;If you notice a slip or landslide.&lt;/li&gt;
&lt;li&gt;Flooding is posing a threat to property.&lt;/li&gt;
&lt;li&gt;You can see a blocked drain causing issues for your community.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;You can see a road that needs to be closed.&amp;nbsp;&lt;/li&gt;
&lt;/ul&gt;&lt;div class=&quot;clearfix&quot;&gt;&lt;/div&gt;&lt;/div&gt;
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				<pubDate>Fri, 29 Jul 2022 16:17:10 +1200</pubDate>
				<guid>https://ccc.govt.nz/services/water-and-drainage/stormwater-and-drainage/wet-weather-and-flooding/when-to-get-in-touch-with-us</guid>
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