The Council can't help with all noise issues, as not all noise is covered by the Resource Management Act 1991 (RMA).
A noise control officer will go to the address concerned and assess the noise. They will decide if the noise is reasonable or excessive by considering:
An Excessive Noise Direction remains in place for up to 72 hours.
If further complaints are received within this time and the noise is deemed excessive, a noise control officer and the police will enter the property and:
Complaints against you
If Noise Control visit you, follow their advice and directions carefully. Seized or confiscated equipment can be reclaimed when the Council is satisfied that returning it will not lead to more excessive noise. Costs incurred in removing and storing the equipment are payable on return. Equipment is only returned to the owner and suitable proof of identity is required for this purpose. Equipment that is not reclaimed after 6 months may be disposed of by the Council.
Arrange to pick up your equipment by contacting us.
The Christchurch City Plan sets noise levels across the City. The levels are generally lower for the night time and also depend on the zoning of the land. Business zone levels are generally higher than the living zones. Council officers can assess if the noise levels are being met. If the levels are not complying further action will be taken to gain compliance.
The Resource Management Act 1991(external link) are designed to:
The RMA defines the term "excessive noise" as being any noise under human control which unreasonably interferes with the peace, comfort, and convenience of any other person and includes ... this is the RMA meaning of excessive noise(external link).
For advice and information contact us.