The Council attends to incidents within Council maintained areas only, for example: waterways, parks, street berms, footpaths, transit roads or pumping stations.

Council Contact Centre | (03) 941 8999 or 0800 800 169 for Banks Peninsula residents.

Poultry causing a nuisance 

The Council does not have any bylaws in place for the keeping of poultry, however it is expected that they should not cause a nuisance by way of odour, flies, noise or trespassing onto neighbours’ and surrounding properties.

Roosters and Chickens

Roosters are not suitable for keeping in residential areas and are best confined to rural areas, as their crowing is nearly impossible to control. If you have a complaint about rooster(s) crowing or chickens please contact us so an Environmental Health Officer can investigate and discuss options available to you.


Dead animal on the road, in a park, on the beach

Do not dispose of the carcass in a rubbish, recycling or organics bin.

Dead animals found on Council property, contact us and we will arrange for the animal to be collected. This will usually happen within two hours.

When you call, provide the following information:

  • What type of animal it is
  • What colour and size it is
  • The location of the animal.

If you find a dog with a Council Animal Control ID tag on, phone the Council phone number on the tag. The operator will ask for the dog identity number and make contact with the owner or their agent. It is recommended even if you do have the owner's details not to try to contact the owner yourself.

Dead animals found on transit roads (state highways) are to be reported to the NZ Transport Agency (NZTA) by phoning 0800 444 449 .

If the animal is on the footpath of a transit road, please contact us.


Dead animals on private property

Dead animals on private property are the responsibility of the landowner. If the dead animal is a dog and can be identified through its tag then contact us, we will try to contact the owner of the dog and attempt to have it collected. The Council will not collect the dead animal or dog in a private property.