The Council attends to incidents within Council-maintained areas only, for example, waterways, parks, street berms, footpaths, transit roads or pumping stations.

Report a problem with a dog or animal

Poultry causing a nuisance

The Council does not have any bylaws in place for the keeping of poultry, however it is expected that they should not cause a nuisance by way of odour, flies, noise or trespassing onto neighbours’ and surrounding properties.

Roosters are not suitable for keeping in residential areas and are best confined to rural areas, as their crowing is nearly impossible to control. If you have a complaint about a rooster crowing or chickens please contact us so an Environmental Health Officer can investigate and discuss options available to you.


Dead animals

On the road, in a park, on the beach

Do not dispose of the carcass in a rubbish, recycling or organics bin.

On Council property

Contact us and we will arrange for the animal to be collected. This will usually happen within two hours.

When you call, provide the following information:

  • type of animal
  • colour and size
  • location of animal.

If you find a dog with a Council dog registration disc/tag, phone the Council on the phone number on the tag. The operator will ask for the dog's disc/tag number and will then make contact with the owner or their agent. It is recommended you don't try to contact the owner yourself even if you have the owner's details.

On transit roads (state highways)

To be reported to the NZ Transport Agency (NZTA) by phoning 0800 444 449.

If the animal is on the footpath of a transit road, please contact us.

On private property

Dead animals on private property are the responsibility of the landowner. If the dead animal is a dog and can be identified through its tag then contact us, we will try to contact the owner of the dog and attempt to have it collected. The Council will not collect the dead animal or dog from a private property.