Membership freeze form : Christchurch City Council

Request type

I would like to

First name

Last name

Phone

Mobile

Membership number

Membership type

Select reason

Attach any accompanying documentation e.g. a medical certificate (max file size 10MB)

Please note:

We require five working days notice to freeze your membership or alter/amend a scheduled Direct Debit.
We reserve the right to alter your freeze date if less than five working days notice is given.

Freeze date

You may freeze your membership for a minimum of two weeks and a maximum of three months.
On your reactivation date, or after three months, your membership will automatically reactivate and payments will resume.
We reserve the right to alter your reactivation date if more than three months is chosen.

Swimsmart members:

For medical reasons, you may freeze your membership for up to four weeks.
On your reactivation date, your membership will automatically reactivate and payments will resume.
We reserve the right to alter your reactivation date if more than four weeks is chosen.
A medical certificate must be provided.

Reactivation date - maximum three months from freeze date (for Swimsmart customers the maximum is 4 weeks only)

Please read the terms and conditions(external link) for freezing your membership before completing this form (sections 9 and 10).

We require five working days notice to alter/amend a scheduled Direct Debit.

I have read and agree to the above terms and conditions

Additional information