Information on how to change or add to your membership.

Visiting Recreation and Sport Centres during Alert Level 2

Our centres remain open under COVID Alert Level 2, with steps in place to ensure people can maintain physical distancing and that we have the ability to contact trace. Please stay at home if you or anyone in your house is unwell. Find out more.

We encourage you to download the NZ COVID Tracer app.

You can book in for your group fitness class, including Spin, AquaFit and Tumbletimes. 

Some times of the day can be busier than others and we will continue to monitor capacity to ensure our customers can physical distance. There may be queues at times, please be patient with other customers and our staff while we work through these changes together. We’ll keep people moving as quickly and as safely as possible and ensure physical distancing. 

Until Saturday 26 September our Swimsmart programme is running with reduced times and programming. Lessons for Tigersharks, Barracudas, Marlins and Mini Squads are on at the usual times. All other lessons are on hold.
Starting Monday 28 September a new Swimsmart programme has been created to enable all lessons to run under Alert Levels 1 and 2 without disruption. Bookings open on Monday 21 September. Find out more.


Got a question about your membership? Give us a call or pop into your local Rec & Sport Centre.

  Casual Fitness member Pool member Multi member
Personal programme $39.00 Free $39.00 Free
Replacement card N/A $12.50 $12.50 $12.50
Freeze membership fee N/A Free Free Free

Withdrawing your membership

Before you can withdraw a Flexi membership, please check the requirements below.

  • Have you completed the three-month minimum membership term?
  • Do you have any arrears owing? If so these must be paid before you can withdraw your membership.

If you have met the above requirements, you can withdraw your membership by completing a withdrawal form at any of our facilities, or emailing

Your request will be processed for you within five working days in accordance with the termination of membership terms and conditions(external link).

Apply to freeze your membership