Information on how to change or add to your membership.

Visiting Recreation and Sport Centres during Alert Level 1

All our centres are open. Capacity restrictions have been lifted so you can enjoy the pools (please note: Pioneer’s main pool, wave pool, spa and sauna is closed for six months from Saturday 14 November), fitness centres and group fitness classes with friends and whānau.

 You can book in for your group fitness class, including spin and aquafit here. 

Bubbletimes, Sleepytimes, adult swim lessons and the full Swimsmart programme have resumed. Swimsmart bookings are now open.

Tumbletimes, preschool gymnastics and the Southern Centre are all open and running as normal.

Find out more


Got a question about your membership? Give us a call or pop into your local Rec and Sport Centre.

  Casual Fitness member Pool member Multi member
Personal programme $40.00 Free $40.00 Free
Replacement card N/A $12.50 $12.50 $12.50
Freeze membership fee N/A Free Free Free

Withdrawing your membership

Before you can withdraw a Flexi membership, please check the requirements below.

  • Have you completed the three-month minimum membership term?
  • Do you have any arrears owing? If so these must be paid before you can withdraw your membership.

If you have met the above requirements, you can withdraw your membership by completing a withdrawal form at any of our facilities, or emailing

Your request will be processed for you within five working days in accordance with the termination of membership terms and conditions(external link).

Apply to freeze your membership